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Technical Support Engineer

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The Fountain Group LLC

2024-11-05 08:41:20

Job location Miami, Florida, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

The Fountain Group is currently seeking a Technical Support Engineer (Hybrid) for a prominent client of ours. This position is located in Miami, FL. Details for the position are as follows:

Job Description:

Pay: $30-38/hour to start

Assignment: 12-months - potential to extend or convert based on performance and business needs.

In this role, you will have the opportunity to:

• Utilize knowledge of Automation Systems in diagnostic, middleware field.

• Trend, analyze and interpret field generated data and advise a course of action for problem resolution.

• Take a systems approach to instrument issues evaluating implications of both software and hardware on product performance.

• Provide recommendations in development projects as a customer and service advocate.

• Develop creative and effective support strategies, drafting product documentation such as service manuals and software and hardware installation procedures for use by internal and external engineers.

Qualifications:

• Bachelor's degree in engineering, science, or related healthcare industry field required.

• Instrument experience required, preferably in the medical diagnostic field.

• 1+ year of relevant experience required, in the healthcare or biotechnology industry preferred.

• Must be willing to travel internationally and domestically approximately 25% of the time.

• Must be able to support 24/7 on call, as needed.

If you are interested in hearing more about the position, please respond to this posting with your resume attached or contact me at (phone number removed).

Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.

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