Vehicle Concierge - Jaguar Land Rover South Dade

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Job description

Vehicle Concierge - Jaguar Land Rover South Dade

US-FL-Palmetto Bay

Job ID:
Type: Full-Time
# of Openings: 2
Category: Other
Jaguar Land Rover South Dade

Overview

Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team.

We are looking for full-time individuals, for our Jaguar Land Rover South Dade dealership in Palmetto Bay!

The shifts for this position are 8 am - 5 pm or 10 pm - 7 pm on various days between Monday through Friday (no weekends).

As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up.

Responsibilities

• Vehicle Delivery:
  • Ensure the vehicle is in delivery quality and has sufficient fuel
  • Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher

• Member interaction:
  • Collect all required signatures from customers at time of delivery and/or pick up
  • Request all required documents from loaner department and service advisors prior to going on a trip

• Receiving:
  • Inspect vehicle for customers belongings left behind
  • Record condition of vehicle using Record 360 application

• Other:
  
  • Perform errands as needed
  • Perform lot maintenance as needed

Qualifications

• High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
• Valid Driver's License and Good Driving Record.
• Ability to communicate with customers and employees in a positive and eager manner.
• Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
• Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually work near moving mechanical parts
• While performing the duties of this job, the noise level in the work environment is usually quiet to loud.

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