Community Manager

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Job description

KPM is looking to hire an ambitious Community Manager to join our team at our Orlando, FL property!

This is a full time position and compensation will range based on experience.

The Property Manager is responsible for all aspects of the property that he/she is assigned to. This role must manage all on site staff and daily operations of their respective property including financial and operational goals, compliance of KPM policies, and promoting resident satisfaction.

Responsibilities:

Overlook leasing activity - follow up on leads and approve application outstanding

Actively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewals

Review collections daily and make decisions where required

Monitor all property work orders and supervise execution with lead maintenance personnel

Manage the make ready schedule and supervise the progress

Audit rent roll to monitor rent, lease expiration, MTM tenants, evictions

Submit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.)

Must attend emergency calls and assign work to the on-call maintenance

Perform other duties assigned

Requirements:

High School Diploma or Equivalent required / College Degree preferred

3+ years' experience as a Property Manager at a Multifamily property

Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling

Experience with CAM or CAPS

Experience with Onesite

Excellent verbal and written communication skills

Customer service experience

Must be able to communicate effectively with residents and team members

High sense of urgency, with the ability to meet deadlines

Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions:

Prolonged periods sitting, standing, and walking throughout the workday

Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders

Must be able to type efficiently

Must be able to lift up to 15 pounds

Must be able to work indoors / outdoors or in extreme weather conditions

Must be able to work weekends and/or evenings on a rotating schedule

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