Nursing Operations Manager IP, Acute Pediatrics at Arnold Palmer Hospital

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Job description

Position Summary:
Job Title: Nursing Operations Manager IP

Dept: APH Acute Pediatrics

Status: Full Time

Shift: Varies

ORLANDO HEALTH ARNOLD PALMER HOSPITAL FOR CHILDREN

Located on the downtown Orlando Health campus, Orlando Health Arnold Palmer Hospital for Children has been providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years. With 156 licensed beds and a team of experts in more than 30 pediatric specialties, the hospital has earned a "Best Children's Hospitals" recognition by U.S. News & World Report for 14 consecutive years and has been named a Top Children's Hospital by the patient-advocacy Leapfrog Group. Orlando Health Arnold Palmer has held Magnet Recognition for nursing excellence and quality patient care since 2013 and several units have earned Beacon Awards for Excellence for employing evidence-based practices to improve patient outcomes and patient and staff satisfaction. Our pediatric Level I Trauma Center and ER is the only Central Florida facility to provide the highest level of emergency trauma care exclusively to children, and Orlando Health Arnold Palmer is the only facility in Florida to achieve Level I Children's Surgical Verification and Level I Trauma Verification by the American College of Surgeons.

Orlando Health Arnold Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you

Responsibilities:
Provides leadership & operational oversight for an inpatient direct care unit or units. Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership.

Essential Functions
Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
Identifies, recruits, develops, and retains top talent.
Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
Knows and practices sound business and operational excellence.
Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
Demonstrates initiative and situational leadership skills.
Ensures the customer experience is exceptional.
Serves as a liaison between team members and nursing administration.
Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
Facilitates and supports team member involvement in professional and organizational activities.
Holds self and others accountable to Orlando Health's mission, vision, and values.
Demonstrates The Orlando Health Way: Assure, Engage, Unite.
Performs all other duties as assigned.
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Qualifications:
Education/Training
Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

Licensure/Certification
• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
o Advanced Cardiovascular Life Support (ACLS)
o Pediatric Advanced Life Support (PALS)
o Neonatal Advanced Life Support (NALS)
o Trauma Nurse Core Course (TNCC)
• National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within 2 years.

Experience
Two (2) years as a registered nurse in an acute care setting and one (1) year leadership experience.

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