Senior Director of Clinical Practice Optimization, Cancer Institute

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Job description

Position Summary:
The Senior Director of Clinical Practice Optimization will ensure that Orlando Health Cancer Institute's clinical quality of care and efficiency standards are consistently aligned and implemented throughout all ambulatory practices. This will include working collaboratively with operational and clinical leaders in each service line, to serve as a strategic partner in restructuring clinical workflows and standards, while increasing efficiency and utilization amongst the practices.

About Orlando Health Cancer Institute

As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the region's adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas - including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care - from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review "60 Hospitals and Health Systems with Great Oncology Programs" list.

Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Responsibilities

Coordination and enhancement of operational services focusing on quality, clinic efficiency, provider satisfaction, and customer experience throughout service lines.

Ensure alignment of clinical services across Orlando Health Cancer Institute locations to provide a unified standard of quality, safety, and patient care.

Coordinates assessments of clinical recognition program gap analysis and proposes action plans for identified gaps. In collaboration with nursing leadership develops strategies to implement the vision and plans for attainting or retaining recognitions.

Provide constructive communication on performance improvement initiatives, transformation guidance, and continued education until goal achieved. Track post-assessment recommendations in appropriate intervals.

Develops and communicates clinical quality and risk optimization strategies to key stakeholders. Coordinates final planning of strategies with senior leadership prior to deployment of services.

Partners with corporate learning to provide standardized, appropriate onboarding for clinical team members, while meeting the individual educational needs of each service line.

Partners with clinical leaders from each service line frequently to assess needs and to effectively implement optimization strategies.

Ability to resolve complex process issues and implement solutions to meet the mission and vision of the organization.

Strong understanding of process improvement, inpatient/outpatient clinical care, and clinical role definition.

Connects frequently with inpatient nursing leaderships one ways to enhance the experience of patients and quality of care between inpatient and outpatient areas.

Experience with merging clinical operations with new acquisitions and integration of clinical and cultural models.

Ability to lead teams and projects with direction and confidence, while managing several projects concurrently.

Effective communicator, active listener, with the ability to collaborate with physicians, providers, clinical leaders, administrators, and patients.

Lead workgroups related to ambulatory policies, procedures and standard operating procedures and participates in corporate policy and nursing committees.

Work closely with risk management on trends and implementation of interventions to mitigate risk in the practices.

Own strategic and clinical initiatives that relate to clinical job scope of practice.

Requirements

Education

Master of Science in Nursing (MSN).

Licensure/Certification

Maintains current BLS Healthcare Provider Certification.

Maintains Florida RN license.

Experience

Oncology experience is required.

A minimum of 5 years nursing experience is required.

A minimum of 2 years in ambulatory nursing leadership is required.

Experience in project management preferred.

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