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Senior Omni Channel Analyst

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Diverse Lynx

2024-10-03 19:47:10

Job location Orlando, Florida, United States

Job type: fulltime

Job industry: Administration

Job description



Role: Senior Omni Channel Analyst

Type: Contract

Work Location: Orlando, FL (Onsite from Day1)

Contract Duration: Long term

In this role, this resource would help working with large, disparate data-sets , work with multiple data environments / tools, and become a subject matter expert with data and source systems used within various lines of business.

Responsibilities:

Data Analysis and Insights:

Work with business partners to determine analytical/reporting needs and refine requirements

Analyze and mine data to derive insights in time allotted

Make business recommendations based on the data findings

Constantly look for opportunities to drive more efficient and innovative solutions to analytical requests

Data Governance:

Document data requirements, and code using DTOA approved tools and standards

Perform data quality checks / audits to ensure accuracy and provide data notes for insights

Partner with the Data Strategy / Data Services teams to highlight new data needs and help define requirements for business logic, recurring processes

Data Delivery / Distribution:

Develop efficient and value-added reporting / insights to business partners using organization approved tools and delivery methods

Convey and highlight recommendations to tell the story with data

Ensure partners understand the data / tables / processes

Qualifications we seek in you!

Bachelor s degree in analytical/quantitative field e.g. statistics, economics, mathematics, marketing analytics, engineering, etc

4+ years of relational database / data warehouse experience

4+ years of analytical experience

Ability to excel in a fast-paced, complex, and ambiguous business environment

Ability to deliver work on-time

Team player mentality

Get stuff done approach

Attentiveness to detail

Desire to learn and grow with an organization

Proficiency in SQL

Proficiency in Microsoft Office suite

Proficiency with business intelligence tools such as Tableau, PowerBI, or MicroStrategy

Preferred Qualifications/ Skills:

+ years of relational database experience

6+ years of analytical experience

Ability to apply statistical rigor to analyses

Knowledge of big data environments and tools

Experience with digital and contact center data and analytics

Experience with data warehouse platforms such as Snowflake, Cloudera/Hadoop

Experience with text mining and natural language processing

Proficiency in , R, and/or Python programming languages

Interest in machine learning and artificial intelligence

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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