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Dental Associates FL - Cosmetic & Implant Surgery

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Dental Care Alliance

2024-10-03 08:42:41

Job location Sun City Center, Florida, United States

Job type: fulltime

Job industry: Administration

Job description

Overview:
Dental Associates FL has an immediate opening for a full-time Dental Receptionist! The Dental Receptionist we hire must have at least 1+ years experience working in a dental office setting. We are looking for candidates that have experience with: answering phones, checking out patients, maintaining schedules, and managing patient files just to name a few! Must also have exceptional customer service skills; strong communication skills; and the abilities to multi-task, prioritize and follow up to ensure best practices. Knowledge of treatment planning is a plus! This position offers PTO and a full benefits package. The hours are Mon - Fri 8:00-5:00. Starting pay-rate $20.00.

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Experience working in a dental office

Knowledge of insurance plans (HMO/PPO)

Experience answering telephone

Must have exceptional customer service skills

Inform a friend!

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