1240 Systems Analyst C. Advanced

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Job description

1240 Systems Analyst C. Advanced

The Department of Children and Families (the "Department " or "DCF ") is seeking qualified

candidates that will assist the Office of Information Technology (OITS) in their daily operations,

support, and services. The services requested in the following Request for Quote (RFQ) will be

procured in accordance with the Department of Management Services (DMS) State Term Contracts

(STC), entitled Information Technology Staff Augmentation Services, (phone number removed)-STC-ITSA.

The term for this staff augmentation position is intended to be until June 30, 2025. The term for

this engagement may be extended for a period not to exceed twelve months from the expiration of

the State Term Contract contingent upon funding and satisfactory performance. The Department

may select one or more candidates in this position. Candidates available immediately are preferred.

Candidates can either work part-time or full-time. The number of weeks is dependent upon

available budget.

Event Date Time

RFQ released October 28, 2024 N/A

Quotes submissions due (on or before) October 30, 2024 3:00 PM

Anticipated Award Date Purchase Order Relese N/A

2.1 Primary Job Duties and Tasks

The Office of Information Technology Services (OITS) is seeking a System Analyst C. Advanced

(STC Job Systems Analyst, C. Advanced).

The activities this candidate will be tasked with include, but are not limited to the following:

1. Analyzing defined business rules and functional requirements

2. Updating system documentation to ensure it reflects the current system version.

3. Evaluating enhancement requests and providing estimates

4. Designing technical solutions using the Visual Vault SaaS product

5. Creating test plans and test scripts to verify system modifications are error-free and perform

as designed.

6. Facilitating user acceptance testing

7. Documenting the results testing activities

8. Deploying software updates

2.2 Specific Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the

following areas:

Minimum Required KSAs:

1. Skilled at working with the Visual Vault SaaS product.

2. Experience with establishing and maintaining business process workflows.

3. Ability to construct effective test plans and test cases.

4. Ability to communicate business information effectively and in writing to users and

information technology personnel.

5. Ability to establish and maintain effective working relationships with others.

6. Ability to present ideas in business-friendly and user-friendly language.

7. Exceptionally self-motivated and directed.

8. Superior analytical and problem-solving skills

9. Excellent written and oral communication skills

10. Excellent interpersonal skills

11. Ability to write technical documentation.

12. Knowledge of OITS applications, infrastructure, and general business principles, practices,

and procedures.

2.3 General Knowledge, Skills and Abilities (KSAs)

The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the

following areas:

1. Communication: Able to clearly convey information, in both written and verbal formats, to

individuals or groups in a wide variety of settings (i.e.; project team meetings, management

presentations, etc.). Must have the ability to effectively listen and process information provided by

others.

2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other

agencies). Able to assess the needs of the customer, provide information or assistance to satisfy

expectations or resolve a problem.

3. Decision Making: Makes sound, well-informed, and objective decisions.

4. Flexibility: Is open to change, new processes (or process improvement), and new information.

Has the ability to adapt in response to new information, changing conditions, or unexpected

obstacles. Ability to receive and give constructive criticism and maintain effective work relationships

with others.

5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in

a variety of situations.

7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate

alternative actions, and make recommendations as accordingly.

8. Team Building: Encourages, inspires, and guides others toward accomplishing the common

goal.

2.4 Education and Certifications

Education: Bachelor's or Master's Degree in Computer Science, Information Systems, or other

related field. Or equivalent work experience. (Required)

Certifications: Microsoft Dynamics 365 Certification (Desired) and MS Dynamics Power Platform

Certifications (Desired)

3 Vendor Response

Please include the following information in your candidate submission.

3.1 Responding Instructions and Documents to Provide

Please ensure each candidate submission contains the following documents and information:

1. Pricing information (REQUIRED): Please include the pricing (rate) for individuals or group

with your quote. The Department reserves the right to discuss lower rates with any vendor

selected prior to executing a contract through a Purchase Order.

2. Candidate Resume(s) Include relevant experience, certifications, education, etc. related to

the services requested in the Scope of Services.

3. Exhibit E - Resume Self-Certification Form Per the IT Staff Augmentation STC: When

submitting a response to an eQuote the Vendor shall submit with its response a signed

Resume Self-Certification Form (Exhibit E) to the Customer for each candidate included in

the eQuote response. See the DMS IT Staff Augmentation Contract website for details.

4. Contact Information Provide the main contact information at your company that you would

like the Department to use. Vendor contact information should include:

" Vendor contact's name

" Title

" Address

" Direct telephone number

" Email address

5. References Provide three (3) clients for which similar services were performed within the

past three (3) years. Or if the candidate has performed services for DCF in the past three

(3) years, each separate work effort may substitute for a client reference if the below

information can be provided for each effort. References should include:

" Reference contact's name

" Organization name

" Job title held by the candidate while employed or contracted

" Direct telephone number

" Email address

3.2 Candidate Submission

Please upload your candidate(s) resume and any supporting documents, if desired (i.e. skills matrix,

recommendations, etc.) here (maximum file size is 20 MB), if needed.

Vendors may submit multiple candidates for consideration. If you are submitting multiple

candidates upload ALL candidate submissions as ONE (1) PDF file per role.

4. Work Location

Location: The Department of Children and Families reserves the right to discuss with the selected

Vendor if the position will be full-time or remote. The selected candidate will be required to attend

onsite meetings and presentations on select days throughout the month at DCF HQW at your own

expense. Location is 2415 North Monroe Street, Tallahassee, FL 32303 or at the specified location.

5. Need help with MFMP?

Contact the MFMP Customer Service Desk at (phone number removed) if you have any questions regarding

application functionality.

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