Application Architect - 1220

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Job description

V2Soft ( ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems. We become our customer's true partners, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace and believe it has a positive effect on our company and the customers we serve.

• STMS Developers (3) The Developers are responsible for coding various bug fixes and enhancements to the existing STMS, enterprise reporting, reporting templates, integration, testing, debugging, and code promotion to production as well as maintaining timelines and producing technical documentation.
• They work closely with the STMS Program Manager and STMS Database Analyst to map out enhancements to the system and the various custom applications running in Salesforce, Azure, and other applicable applications in support of STMS technical initiatives and strategies. Developers will be responsible for implementing appropriate technical changes to transition from FLAIR to PALM while maintaining appropriate documentation.

Key Areas of Responsibility:

Support Analysis and Problem Resolution:

A. Serves as the liaison between the customer community (internal and external customers)
and the vendor's support and development teams.
B. Critically evaluates information gathered from multiple sources, reconciles conflicts
effectively, transforms high-level information into details, and creates support strategies
and troubleshooting methodologies.
C. Develops requirements and specifications according to standard templates, using natural
language.
D. Identifies the implementation team's strengths and weaknesses and suggests areas of
improvement.
E. Proactively communicates and collaborates with external and internal customers to
develop help desk cases and provides the following documentation as needed: Issue
Cases, Test Cases, and Problem Resolution Reports.
F. Collaborates with external stakeholders, agency personnel, and the vendor to ensure
support issues are resolved satisfactorily.

Analysis and Solution Definition:

A. Elicits requirements using interviews, document analysis, requirements workshops,
surveys, site visits, business process descriptions, use cases, scenarios, business analysis,
as well as task and workflow analysis.
B. Develop, test, document and implement Apex code on VisualForce pages for
enhancements to the STMS application and other supporting applications including the user
management client.
C. Critically evaluates information gathered from multiple sources, reconciles conflicts
effectively, transforms high-level information into details, abstracts up from low-level
information to a general understanding, and distinguishes user requests from the underlying
true needs.
D. Develops requirements and specifications according to standard templates, using natural
language.
E. Proactively communicates and collaborates with stakeholders to analyze information needs
and functional requirements and provides the following documentation deliverables as
needed: Functional Requirements, Business Requirements, Use Cases, Test Cases, and
Interface designs.
F. Evaluates underlying assumptions for the implementation plan and challenges the vendor
and agency business units on their assumptions of how they will successfully execute their
plans.
G. Collaborates with solution designers, Agency IT personnel and subject matter experts to
complete development tasks.
H. Provides input for project planning to accomplish projects goals within constraints such as
time, cost and agreed quality standards.

Technical Recommendation and Testing:

A. Leads testing efforts.
B. Ensures issues are identified, tracked, reported on, and resolved in a timely manner.
C. Works with client personnel to identify required changes.
D. Develops and deploys needed changes to the STMS application.

Operations Management:

A. Successfully engages in multiple initiatives simultaneously.
B. Works independently to define issues and mitigation strategies.
C. Completes tasks as required by project deadlines and schedules.
D. Communicates and applies project standards.
E. Provides outstanding customer service.
F. Ensures support efforts and resource allocations meet operational needs.

Change Management:

A. Ensures issues are identified, tracked, reported on, and resolved in a timely manner.
B. Works with customers, including Client and its PALM team, to identify issues and potential
system changes.
C. Communicates needed changes to vendor development team.

Training and Documentation:

A. Develops of training materials.
B. Develops system process documentation.
C. Ensures issues are identified, tracked, reported on, a

Experience:

Preference will be given to Developer candidates who have strength in the following areas:
1. Experience in coding from diverse and newly formed business requirements.
2. Experience in serving in Apex development for enterprise level Salesforce systems of
large scale.
3. State of Florida financial system background in the specific area of expense tracking
and FLAIR integration.
4. Experience in using requirements to transition between major system interfaces.
5. Specific experience with development in Windows Powershell in a Windows Active
Directory environment.

Salesforce Development (Developer):

A. Skilled in Apex coding and development and detailed understanding of Lightning
Components and Salesforce Object Query Language (SOQL).
B. Configure Salesforce roles, permissions, sharing rules, reports, and dashboards.
C. Automate using Process Builder, Workflows.
D. Integrate custom Salesforce application using web services, SOAP/REST APIs.
E. Understands how legacy and web-based systems interface.
F. Working knowledge of relational databases.
G. Understanding of Windows Powershell scripting in an Active Directory environment and integration of Active Directory Single-Sign-On services with Salesforce.
H. Develops well-structured, maintainable, and easy to understand code.
I. Ability to integrate systems with third party applications.

Problem Solving:

A. Strong analytical and product management skills required, including a thorough
understanding of how to support operational requirements.
B. Excellent analytical and organizational skills, including the proven ability to adapt to a
dynamic system environment and manage multiple support cases.
C. Identifies critical issues with ease.
D. Exhibits confidence and an extensive knowledge of emerging industry practices when
solving business problems.
E. Pushes creative thinking beyond the boundaries of existing industry practices and client
mindsets.

Leadership:

A. Generates enthusiasm among team members.
B. Challenges others to develop as leaders while serving as a role model.
C. Contributes to the process of innovative change.
D. Trains other innovators through both formal and informal training programs.

Team work:

A. Be the liaison between the business units, technology teams and support teams.
B. Facilitates effective team interaction.
C. Willingness to participate in all team roles.

V2Soft is an Equal Opportunity Employer ( EOE).
- to view all of our open opportunities and to learn more about our benefits.