Area Manager - Strategic Development & Growth

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Job description

Position Summary:

The VP of Strategic Growth will play a key leadership role in driving the operational excellence and expansion of our Title company. With oversight of 3-4 offices, this individual will ensure all locations operate smoothly, that closing processes meet our high standards, and that staffing and hiring needs are proactively managed. Candidates must have a strong background as a Closer or Escrow Officer, with a proven record of managing operational aspects within a title or escrow environment.

Key Responsibilities:

Operational Oversight: Oversee daily operations across multiple offices to ensure seamless workflows, accurate and timely closings, and consistent quality of service.

Hiring & Team Development: Lead hiring efforts to attract top talent and maintain a high-performing team. Collaborate with HR and management to identify hiring needs, conduct interviews, and onboard staff.

Strategic Planning: Develop and implement growth strategies to expand services and improve market share in targeted regions.

Process Improvement: Evaluate current processes for opportunities to enhance efficiency, minimize risks, and improve the client experience across locations.

Quality Assurance: Ensure all closings and transactions are conducted in compliance with industry regulations and company standards.

Relationship Management: Build and maintain strong relationships with clients, partners, and key stakeholders to drive business growth and maintain our reputation as a trusted service provider.

Office Visits: Regularly visit each office (2-3 times per month) to engage with staff, assess operational needs, and ensure that company standards are met consistently.

Financial Accountability: Work with the finance team to manage budgets, monitor expenses, and implement cost-saving initiatives where feasible.

Qualifications:

Experience: Minimum 10 years of experience in the title or escrow industry, with at least 5 years in a closing or Escrow Officer role.

Leadership: Proven experience managing multiple teams and/or offices with a strong focus on operations, staff development, and quality assurance.

Strategic Mindset: Demonstrated ability to develop growth strategies and drive operational improvements.

Communication Skills: Strong verbal and written communication skills to effectively liaise with team members, clients, and executive leadership.

Flexibility: Willing and able to commute to various offices 2-3 times per month, as needed.

Education: Bachelor's degree in Business, Management, or a related field is preferred but not required.

Benefits:

Competitive salary and performance-based bonuses

Comprehensive benefits package, including health, dental, vision, and retirement plans

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