Community Manager BTR (Evergreen Req)

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Job description

Job Details

Level Management

Job Location Tampa FL - Tampa, FL

Position Type Full Time 30-40 hours per week

Salary Range $70,000.00 - $75,000.00 Salary/year

Job Shift Day - including weekends

Company Information

We are committed to creating value. We acquire, improve, and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied and that great service comes from engaged, happy, and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Works "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

3 Weeks of Paid Time Off

Medical/ Dental/ Vision

401(k) + company match

Birthday Paid Day Off

BH Gives Back (Paid Volunteer Time Off)

12 Paid Holidays

BH Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Job Description

At BH, we are always on the lookout for talented individuals to join our team. While this specific position may not be open at this time, we are continuously building a pipeline of qualified candidates for future opportunities. By submitting your application to this evergreen requisition, you will be considered for upcoming roles that match your skills and experience.

The Community Manager of Build To Rent Homes is responsible for the successful day- to- day financial, administrative, leasing, marketing and maintenance operations of Community/Communities, while ensuring company standards are achieved and excellent customer service is delivered. This a newly created position within our company. The Community Manager will be working remotely, with multiple site visits weekly and running between one and three communities simultaneously. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Essential Job Functions:

Regularly inspects the Community/Communities to ensure company standards are being met; takes appropriate action to establish Community/Communities compliance with safety, industry, and state/city/federal regulations to ensure safe and stable operation of the Community/Communities at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the Community/Communities.

Work daily with the maintenance team to confirm move-in dates are aligned within the time frame for potential renters.

Gathers, analyzes, and interprets current market and economic trends that may impact the Community/Communities and implements marketing and leasing strategies to achieve the Community/Communities occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested.

Develops resident retention by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls to ensure a positive living experience.

Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.

Partners with Regional Manager to create operating income/expense budgets that reflect the owners objectives for Community/Communities operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards.

Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly Community/Communities operational and financial reports to include, but not limited to: petty cash, variance, leasing, renewal, financial.

Hires, trains, supervises, develops, and mentors Community/Communities staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed.

Manages on-call responsibilities as needed.

Other duties as assigned

Minimum Qualifications/Skills:

3-5 years of prior Community management experience

Ability to work remotely

Ability to travel via automobile and airplane for company required training/business

Intermediate MS Office Word/Excel and computer technology skills

Professional appearance and demeanor

A positive, motivating and team- oriented attitude

Effective communication skills

Ability to thrive in a fast-paced, competitive environment

Ability to work with a diverse group of people and customers

Desired Qualifications/Skills:

Bachelors degree in Business or Management

Background in Accounting/Finance CAM/Licensed Community Manager

Yardi experience a plus

A valid drivers license may be required

Work Schedule: Generally 8am-6pm, Monday-Friday, or as needed to meet business needs. Traveling to and working onsite up to a minimum of 75% of the time.

BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

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