Family Support Coordinator

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Job description

Job Summary: Responsible professional work delivering family support services utilizing a broad range of community services and natural support systems. Involves a broad range of training and development activities, assessment services, and consultation and requires quality documentation of services provided. Participates in organization's continuous quality improvement efforts.

Essential Functions:

1. Gathers appropriate referral and assessment information for SEEDS Team.

2. Monitors ongoing progress and needs within the family and all supportive services. Serves as liaison to connect the youth and family, and any and all involved agencies and systems, together as identified, i.e. educational community, etc.

3. Carries a caseload of at least 20-25 families.

4. Links families to services and natural support systems as stated in the Family Support Plan.

5. Coordinates existing and added services.

6. Maintains fidelity to the SEEDS model.

7. Evaluates effectiveness of Family Support Plan.

8. Reviews and evaluates outcomes.

9. Works within the philosophy and function of Children's Home Network

10. Adheres to virtual office procedures

11. Participates as a member of the SEEDS Team.

12. Performs other duties as assigned.

THESE ESSENTIAL JOB FUNCTIONS ARE NOT TO BE CONSTRUED AS A COMPLETE STATEMENT OF ALL DUTIES PERFORMED. EMPLOYEES WILL BE REQUIRED TO PERFORM OTHER JOB RELATED MARGINAL DUTIES AS REQUIRED.

MINIMUM QUALIFICATION REQUIREMENTS:

Education and Experience:
• Bachelor's Degree in Social Work, Human Services or related field from an accredited university or college preferred with at least 1 year of experience in children's services; or a High School diploma plus three (3) years' experience in children's services or education.

Licenses & Certifications:
• Must possess and maintain a valid Florida driver's license with no record of criminal driving offense of license suspension.
• Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CHN's current auto insurance policy.
• Must be able to work flexible hours, including evenings and weekends.
• Must successfully complete and maintain FDLE clearance, Federal background and state criminal background checks, and sexual predator screening.

COMPETENCIES & PROFESSIONAL DEVELOPMENT:

Annual Training Requirements:
• The following training topics are required annually: Sexual Harassment, Blood-born Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA-related training, Crisis Prevention, and Program Goals.

Knowledge Skills and Abilities:
• Ability to communicate effectively, verbally and in writing. Ability to establish effective working relationships with families, coworkers, supervisors, and other individuals. Possess effective interpersonal skills.
• Knowledge of agency's organizational structure, standard operating procedures, and policies.
• Knowledge of child abuse or neglect reporting procedures and methods.
• Knowledge of infant and child development inclusive of developmentally appropriate strategies.
• Knowledge of intervention and behavior management methods, strategies, and techniques.
• Knowledge of quality documentation as required by agency standards, rules, and regulations.
• Ability to conduct assessments to develop family plans, and to provide follow-up services.
• Ability to work as a multi-disciplinary team member in a positive productive manner.

Essential Physical Skills:
• Visual: ability to safely operate a motor vehicle, read printed materials, and make observations of physical facilities.
• Hearing: ability to understand and comprehend spoken dialogue in individual and group settings.
• Ability to speak clearly and effectively.
• Reasonable accommodation will be made for otherwise qualified individuals with a disability.

Environmental Conditions:
• Works within an office environment, home office, or in family's home.
• High level of emotional discussions, requiring self-awareness and understanding of professional boundaries.

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