IT Systems Event Monitoring Technician with Security Clearance

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Job description

REQ#: RQ185246 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description GDIT is looking for an IT Systems Event Monitoring Technician supporting the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL. The IT Systems Event Monitoring Technician position requires both broad and deep technology knowledge and the ability to effect solutions by applying advanced analysis skills to map customer business challenges to reusable and appropriate end-to-end technology solutions. Duties and Responsibilities: - Operate a server maintenance program that provides systems administration, operations and maintenance, and support for all USCENTCOM networks (U.S., allied, and coalition, and of several classification levels), to include servers (physical and virtual), Storage Area Networks (SAN), software applications, firmware, and network security. - Provide overall enterprise level system administration, planning, and management. - Manage, monitor, and optimize geographically dispersed networked systems. - Develop, implement, and document network systems. - Acts as central point of contact as Server SME during operational crisis that impact critical systems Education and/or Certifications:
Required: - Bachelor's Degree with a focus in communication or a related field of study and at least 2 years of experience or 6+ years of IT systems support experience - COMPTIA Security+ CE Certification Desired: - Master's Degree with a focus in communication, computer science, engineering, or a related field of study - VMware Certified Professional (VCP) - Systems Center Operations Manager (SCOM) Exam - MCITP Certification Required Skills: - Focus on SCOM engineering efforts as the Subject Matter Expert for the CENTCOM enterprise. - Coordinates and leads restoration of services across the enterprise and different technical disciplines. - Creates post analysis "after action reports" to develop strategies for preventive maintenance, changes to monitoring posture, and changes to event management response procedures. - Provides direct management oversight of the SCOM Management Console. - Monitors server-based change actions for effects to the network and system performance. - Performs troubleshooting, rollbacks changes or fix actions accordingly. - Handles Tier I escalations from Help Desk and PC maintenance personnel. Resolving issues that Tier I personnel are not able to troubleshoot. - Researches and resolves user issues through direct contact with customer by telephone and walk-in support -Engineers' new solutions for problems with no documented resolution. Must provide a written engineering solution to VIP'S and management to resolve issues. - Monitors Exchange system servers for proper functions to include Outlook Web access for offsite personnel. - Verify Exchange System Enterprise Vault queues for proper mail archival operations. - Actively monitors and assures the availability of Virtual Desktop Interfaces so end users can logon to the network with no issues or delays. - Failover cluster administration and monitoring. Assuring cluster node availability in the event of a system failover by monitoring SCOM alerts and verifying resource availably within the Cluster Admin Console Desired Skills: - Experience with USCENTCOM and familiarity with its mission - Knowledge and familiarity with USCENTCOM's IT environment Clearance Requirement:
- Active TS/SCI Travel Requirements: - Required USCENTCOM Exercise support of up to 10% Travel during the Year to OCONUS Locations WHAT GDIT CAN OFFER YOU:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology and the ability to make a real impact on the world around you. Not sure this job's the one for you? Check out our other openings at Do you have a friend or colleague this posting describes? Let them know about the opportunity by clicking "Share." , Work Requirements .cls-1 fill:none;stroke:;stroke-miterlimit:10;stroke-width:2px Years of Experience 6 + years of related experience may vary based on technical training, certification(s), or degree .cls-2 fill:none;stroke:;stroke-miterlimit:10;stroke-width:2px Certification Security+, CE - Sec+ CE Travel Required Less than 10% .cls-3 fill:none;stroke:;stroke-miterlimit:10 Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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