Manager, Food & Beverage

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Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

You will help lead and inspire a team to deliver great guest experiences from the get-go. You will model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:

Supervise, train, and counsel Ambassadors

Perform the job duties you're supervising

Maintain a clean and safe environment for all team members, guests, and animals

Develop team members through training, feedback and coaching

Ensure compliance with all relevant regulations and policies

Assist leadership with supervision of planning, directing, and organizational needs of the department with a focus in Catering, Special Events and Consumer Events & Festivals

Respond to guest and team member needs

Assists leadership with employees scheduling, training, food ordering and equipment

What it takes to succeed:

At least 18 years of age

At least 1 year of experience in the food and beverage industry or similar high volume leadership capacity

Able to lead and develop ambassadors in daily job task

A role model for SEA safety, guest service, attendance, cleanliness and wardrobe standards

Able to work with and lead ambassadors in areas that sell and serve alcohol.

A valid Driver's license and ability to meet company driving guidelines preferred

Able to complete a Food Safety Manager certification and pass the exam

Lift, carry, push and pull up to 50lbs. on a frequent basis.

Position engages in extensive walking and standing throughout work shift

Frequent bending from waist to floor, kneeling, squatting, simple hand grasping work and fine hand manipulation (computer work/typing, writing).

Occasional overhead reaching and climbing stairs and ladders

Work both indoors and outdoors, exposed to a variety of weather conditions

Perform all cleaning duties, including use of cleaning chemicals

Able to work a flexible schedule (Includes: Weekends, holidays, catering events and evening hours)

Flexible in work locations as placement will depend on business needs and career development opportunities

The perks of the position:
Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Spending Accounts

Employee Assistance Program

Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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