Salesforce Development Manager

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Job description

Job Description

IDB Bank is seeking an experienced hands-on Senior Salesforce Technical development manager to join our team with a strong background doing significant implementations experience of architecting, redesign of Salesforce financial and marketing cloud.

This position is responsible for performing the duties of development manager for Salesforce working closely with onshore/offshore team.

Responsibilities include

Leading various tasks relating to development and architecting of Salesforce CRM system with Financial and Marketing Cloud experience with facing C-level business users, Account officers, Relationship Mangers, Regional heads with banking domain, wealth management.

Own, manage, and improve upon a consistent approach to the design and development phase of development.

Strong salesforce architecture background is a must.

The candidate will work with business analysts and developers to implement/enhance Salesforce CRM.

Creates flow diagrams, structure charts, and other types of system or process representations.

Hands on development work. Build and Deployment, SDLC knowledge.

Lead and manage the Technical aspects and project initiatives of the Salesforce development team, from inception to successful delivery.

Gather and analyze user requirements and translate business requirements into technical specifications.

Design, develop, test, document, and deploy high-quality business solutions on the (url removed) platform, using Apex, Visualforce, Lightning Web Components, and other technologies.

Design the security model for SFDC (Roles, Hierarchy, Sharing model etc.), Integrations and work closely with CISO to ensure application is secure.

Ensure daily production activities, data maintenance, cleansing, and verification in (url removed).

Independently research, troubleshoot, and resolve cases within established Service Level Agreements.

Ensure Software Development Lifecycle and ITIL methodologies, including configuration, problem, change, and release management, are adhered to and drive process enhancements.

Assist in the design and implementation of new processes and system enhancements.

Assist in the testing, deployment, and post-launch support of new functionality and ensure business needs are met and delivered in accordance with business specifications.

Communicate with other IT teams regarding status, technical issues, and creative solutions.

Leverage industry development best practices, frameworks, and methods.

Possess a sense of urgency with a real focus on delivery dates and project completion.

Review and update SQL/SOQL/Apex scripts.

Incorporate the platform security features into a solution to meet data security requirements

Work in collaboration with other platforms including MuleSoft, Database and Core Banking platforms.

Minimum 10 plus years of experience of Salesforce is required and 15-20 plus in software development

This will be a highly dynamic environment where an energetic positive attitude, multi-tasking and the ability to jump in and add value is a requirement.

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