Onsite Community Association Manager (VBFL)

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Job description

Overview:
How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest ( out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better never staying the same. At RealManage, we are always getting better.

Responsibilities:
Property Overview:

Southwinds is widely regarded as the premier condominium of The Moorings. Located directly on the Atlantic Ocean, the 81 apartments in the five main buildings all have views of the ocean, as well as easy access to the magnificent central area and private dune observation deck and elevated crossover to the beach. The 15 cottages outside of the main buildings offer private gardens or pools similar to single family homes, but with the lower maintenance costs and community lifestyle of a condominium property.

Southwinds provides all residents with luxuriously landscaped central grounds, including a free-form heated pool, lap pool, hot tub, poolside gazebo, and rock garden with a waterfall. Privacy and security are provided by a manned gate house, 24-hour cameras, and a resident manager.

Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors

Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures

Directs the work of all department managers

Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.

Responsible for the timely preparation of monthly financial reports to the Board of Directors

Coordinates the development of long-range and annual business plans aligned with association by-laws and policies

Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed

Monitors quality of association products and services to ensure maximum member and guest satisfaction

Secures and protects all the association assets

Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements

Coordinates with Board of Directors on the development and implementation of all strategic plans

Will also carry a small portfolio of properties

SECONDARY DUTIES/RESPONSIBILITIES:

Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies

Evaluates committee activities that report to the General Manager

Ensures compliance with purchasing policies and procedures

Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities

Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results

Supports internal controls

Other duties as directed

Qualifications:
Qualifications:

Florida CAM license is required

Minimum of two-years as an Onsite (HOA) property manager - required;

CMCA or state-equivalent certifications desired

Associates degree or higher

Customer service focused; CAMs service their client on a daily basis

Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client

Proactive: CAMs must proactively communicate with their client, team members, and superiors

Management: CAMs must manage the budget, operations, schedules of a community association

Winner: RealManage has a winning culture and is second to none

Pay and Benefits:

$70,000 to $80,000, depending on education and experience.

Benefits include:

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

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