Billing Operations Specialist

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Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Remote Position - Must reside in Tampa, FL area

Position Purpose: Responsible for billing and reporting to internal and external customers.

• Collaborate with internal team and external client to research and resolve any disputes or discrepancies in billed amounts and/or payment transactions
• Prepare timely and accurate billing for external client
• Document all collections efforts and transaction records
• Reconcile member accounts as needed
• Prepare bad debt write-off as needed
• Research and process refunds as needed
• Maintain low volume in assigned error queues within the billing system
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:

• High school diploma or equivalent and 3+ years of combined billing/collections, accounting or customer service experience or Bachelor's degree in Business Administration or related field.
• Member premium billing experience strongly preferred.
• Medicare or prescription drug insurance experience strongly preferred.
• Call center experience strongly preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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