Academic Programs Associate - International Student and Scholar Services (ISSS)

---

Job description

Discover Your Career at Emory University:
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description:
This position in International Student and Scholar Services (ISSS) provides day-to-day oversight of the admissions I-20/DS-2019 issuance process and related functions including incoming student support, immigration check-in and SEVIS registration.

The position is part of the walk-in advising rotation, among other duties. The position supervises an Immigration Specialist who also handles I-20/DS-2019 issuance and related tasks. Analyzes and applies federal immigration regulations and Emory University policies to advise international students, scholars, faculty, their dependents, administrators, and staff (including one walk-in advising assignment per week) regarding federal immigration and employment regulations, Emory resources, and related matters.

KEY RESPONSIBILITIES:

Serves as a DSO and ARO for Emory and performs associated duties, including ensuring timely resolution of requests, alert management, and record upkeep in both IOM and SEVIS.

Uses regulatory training and knowledge to independently analyze, interpret, and make decisions about student and scholar cases and provides appropriate advice based on analysis.

Co-conducts (with Immigration Specialist) multiple (3x per year) webinars to assist students through the I-20 request process.

Monitors SEVIS (US government database) and Sunapsis (ISSS-used vendor software) alerts to ensure governmental compliance.

Coordinates the immigration-document issuance process.

Processes approximately half of I-20 and DS-2019 requests within a strict timeframe.

Resolves student questions via Zoom or email.

Adjusts I- 20s/DS-2019s for deferred and withdrawn students.

Gathers and coordinates dissemination of information regarding new or revised policies and procedures, responds to inquiries regarding departmental policies and procedures and makes referrals when appropriate.

May manage projects related to student progress, enrollment, registration, and recruitment.

May serve as liaison and facilitator among program faculty, students, and administration to resolve registration, admissions, and other program-related concerns.

May represent the program(s) at recruitment events, conferences, meetings, seminars, and other events.

May be required to present and speak on behalf of the program(s).

Performs other related duties as required.

MINIMUM QUALIFICATIONS:

A bachelor's degree and two years of experience working with academic programs or a related field, OR an equivalent combination of education, training, and experience.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture:
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at (phone number removed) (V) (phone number removed) (TDD). Please note that one week advance notice is preferred.

<!– job description page –>