Please scroll down, To apply

Customer Service Rep III

hiring now
New job

US Tech Solutions, Inc.

2024-10-03 13:44:00

Job location Atlanta, Georgia, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Duration: 12-month contract

Job Description:

Provide technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular connectivity.

Respond to support calls in a timely manner, offering resolutions to ensure minimal disruption to Flight Attendant operations.

Assist with device setup, updates, and ongoing technical troubleshooting.

Collaborate with other team members to resolve recurring issues and improve support processes.

Experience:

Strong knowledge of iPhone and iPad functionality, including software updates and cellular connectivity troubleshooting.

Excellent communication and problem-solving skills.

Ability to work in a fast-paced environment with a commitment to customer service.

Skills:

Previous experience in technical support or a similar role.

Familiarity with airline or aviation industry operations is a plus.

Education:

Bachelor degree in supply chain, IT, business management, or related field is preferred but not required.

Inform a friend!

<!– job description page –>
Top