Food and Beverage Outlets Supervisor

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Job description

Location:
Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Job Description:
To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities:
Assist in overall supervision of all oultlets within the food and beverage department

Have full knowledge of all menus and beverage menus

Have full knowledge of responsible alcohol service

Proper setup and breakdown of area and service station

Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone

Provide cocktail service throughout all outlets

Multi-task several guests and duties at once, maintaining the highest levels of service

Take food and beverage orders from guests

Enter in orders to the computer ensuring accuracy and timeliness

Manage walk-up and seated guests appropriately

Prepare beverages for servers from printed tickets

Follow service standards and best practices at all times

Demonstrate excellent teamwork with internal associates

Responsible for assigned shift, assisting in overall management

Demonstrate excellent teamwork with associates

Demonstrate full working knowledge of POS system

Maintain a clean and safe work environment

Be pleasant, smile, and greet all guests, using guest names when obtained

Check staff punctuality

Must have sense of urgency throughout entire shift

Handle guest comments and complaints

Stay on the floor during operating hours

Communicate with guests and receive feedback

Observe, teach, and correct associates' service

Maintain condition of outlets

Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS

Perform any other duties assigned by Management

Qualifications:
Previous supervisor experience in food and beverage highly preferred.

Must be knowledgeable of wines, beer and liquor.

Must have TIPs Certification.

Must have Food Handler Certification.

Able to stand for extended periods of time

Able to work long hours/shifts

Able to read and write English proficiently

Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally

Able to walk, sit, stand, squat, reach, and lean in the course of daily business

Able to carry and balance oval and cocktail trays

Able to push purchasing carts for a distance

Self motivated, and ability to work with limited supervision.

Ability to work a flexibe schedule to include weekends, holidays, and AM and PM shifts

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

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