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GIS IT Support Specialist

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Datasoft Technologies

2024-11-05 15:39:25

Job location Atlanta, Georgia, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

GIS IT Support Specialist

Hybrid

About the Job

Duration: 12 Months Contract (possibility of extension)

Location: Hybrid- Atlanta, GA

Pay rate: Hourly, depending on experience

Job ID: (phone number removed)

Qualifications:

Acts as 1st line/tier of GIS technical support for client

Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications

Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison

Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed

Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS

Assists team with GIS upgrades, projects, and provides on-call supports needed

Develops, updates, or maintains system/technical documentation as needed

Develops client GIS User Group, resources, and assists in training material creation.

About our Company

DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

Paid Holidays/Paid Time Off (PTO)

Medical/Dental Insurance

Vision Insurance

Short Term/Long Term Disability

Life Insurance

401 (K)

Inform a friend!

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