Warehouse Robotics Engineer - Maintenance & Client Support

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Job description

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with 1,000 ExoPeople (and counting!) around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

Responsibilities

Participate in the maintenance activities of Exotec, including frequent travel to client sites across North America, with a focus on customer satisfaction

Perform preventive or retrofit maintenance tasks on systems and machines

Respond quickly to emergency situations, requiring some on-call work

Support Exotec's integrators as required

Assist with installation and deployment of new systems or machines on client sites from time to time

Report internally the issues on the system, in a philosophy of continuous improvement of the system

Act as one of the main interlocutors for Exotec's R&D teams on specific maintenance issues

Propose improvement of maintenance procedures and processes

Ensure adherence to any maintenance contracts: regular reporting, pricing of out of actions, customer meetings, etc.

Requirements

Bachelor's degree or equivalent in engineering required

First experience on a robotics related job

Broad knowledge on software, mechanical and electrical engineering

Ability to work on various tasks from mechanical troubleshooting to robotic software configuration

Good competencies in robotic design and configuration

Good SQL programming skills

Ability to switch quickly between field and office work

Problem solving mindset and high autonomy level

Ability to talk to clients, contractors or suppliers

Comfort with up to 60% travel to client sites across North America

Benefits

Competitive compensation package, inclusive of salary, annual bonus and financial incentives for travel

Comprehensive medical, dental and vision coverage

Generous vacation and time off policy

401(k) with company match up to 5%

Eligibility to participate in Employee Share Program after 1 year of employment

Continuous opportunities for training and development

Beautiful, new office space in midtown Atlanta

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.

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