Hourly Operations Manager

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Job description

Overview:
Starting from $23-$24.40/ hour plus monthly bonuses.

Pay is based on location, experience, and qualifications etc.
Monthly incentives after training vary and are based on restaurant profitability

At Raising Cane's Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. It's our ONE LOVE . Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented crewmember in our restaurants is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our chicken finger meals, customers, crew, communities and company culture. We are constantly striving to raise the bar. The future for Raising Cane's is growth focused and we're on the path to being one of the top ten restaurant companies in the United States.

Your Role at Raising Cane's:

The Operation Manager is responsible for supporting the Assistant Restaurnt Leader and Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in all areas of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Benefits offered for all Full-time Restaurant Managers:

Medical, Dental, Vision & Pharmacy Benefits

Dependent Care & Healthcare Flexible Spending Account

Pet Insurance

401(k) With Employer Match (age 21 & older)

Tuition Reimbursement

Short-term & Long-term Disability

Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

Weekly Pay!

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year

Early closure for company events

Casual Work Attire

Perkspot Employee Discount Program

Responsibilities:
KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Lead "What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics

Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers

People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations

Project Support- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans

Qualifications:
ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferred

Must be 18 years of age or older

Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)

On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

QUALIFICATIONS:Ability to lead, motivate, and empower the Cane's Crewmembers

Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun

Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations

Takes initiative

Has excellent verbal and written skills

Ability to recognize problems and problem solve

Ability to set goals and convert plans into action

Knowledge of Labor Laws

Knowledge and skills in staffing, scheduling, people and cost management

New Restaurant opening experience a plus

3 years restaurant or retail management preferred

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