Armed Public Safety Supervisor

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Job description

Overview:
Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1

Student Loan Repayment Assistance & Reimbursement Programs

Family-focused benefits

Wellness incentives

Ongoing mentorship, development, leadership programs and more!

Description:
We are seeking an Armed Public Safety Supervisor to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations. This individual will:

RESPONSIBILITIES:

Patrols facilities and property making observations to detect unauthorized persons or activities, unsafe conditions, and ensuring life safety standards are maintained.

Maintains appropriate communication with Supervisors, fellow Officers, Security Operations Center, and Law Enforcement to report crimes, incidents and safety related irregularities.

Responds and intervenes in confrontations and restrains violent or disoriented persons as lawfully directed, providing support to clinical team as patient emergencies arise.

Observes the necessary safety precautions and established protocols for observations, holds, and patient restraints in accordance with federal, state, and organizational mandates to ensure a safe work environment.

Administers initial first aid as appropriate and to the level of training attained.

Investigates and documents, through both written and electronic format as required: Safety hazards, incidents and criminal activities to Public Safety Leadership, Risk Management, Safety Team, and Law Enforcement and other appropriate agencies as determined by Emory Health Care, department policy, or state law.

Participates in activities not directly related to Security operations as approved by Security Management.

These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups.

Interviews and investigates individuals involved in suspicious or illegal activities.

Detains unauthorized individuals as defined by policy or state law and releases them to the proper authorities.

Officers are required to use force when appropriate to protect our customers and associates within organization policy.

Acknowledges and responds appropriately to emergency, non-emergency and alarm calls as assigned.

Uses good judgment to safely determine the alarm cause, takes appropriate action and/or provides the proper assistance and direction in both emergency and non-emergency situations.

Responsible for initiating and evaluating Code Red drills per The Joint Commission requirements.

Maintains annual proficiency with issued firearm and less-than lethal equipment.

Makes recommendations for changes in safety and security procedures to maintain a high quality of security services.

Assists PS Supervisor with daily huddle and other leadership tasks as assigned.

Acts as PS Supervisor in absence of supervisor. Responsible for training all new Public Safety Officers.

Provides training and education for hospital staff on PS related topics. Manages the shift operation of public safety officers, and directs duties and assignments on daily basis.

Prepares work schedules for shift and assigns daily work.

Interacts with the EHC community including clinical, support, and law enforcement leaders.

Responsible for leading the Field Training process of new officers.

Recommends policy/procedure changes to improve operations.

Assists in the interviewing and selection of new staff for the department.

Ensures all public safety reports are thorough and approved in a timely manner.

Supervises staff and manages employee performance.

Provides on-going performance feedback, addresses problems, training, verifies competency and identifies and suggests ways to develop skills. Monitors workflow.

Recommends disciplinary action when appropriate in accordance with human resources policies.

Responsible for administering departmental policies and procedures in accordance with organizational and governmental guidelines.

Establishes and evaluates safety standards in compliance with organizational and governmental guidelines.

MINIMUM QUALIFICATIONS:

Four (4) years of security, military or law enforcement experience.

Meets Expectation on most recent Emory Healthcare performance review (if applicable).

No disciplinary action higher than a verbal warning during most recent Emory Healthcare performance review period (if applicable).

Proficient in all assigned equipment and weapons upon training.

PREFERRED/ADDITIONAL REQUIREMENTS:

Attend EHS Public Safety Trainer Course within 6 months of promotion.

Complete EHC PS Leadership Course within 6 months.

Complete FEMA IS 242, 904, 914, 915; OBP- AWR-903; FEMA IS 240, 241; and OBP AWR-340 within 12 months of hire.

Obtain IAHSS Advanced Certification; IAHSS Supervisor Certification; EHC Public Safety Advanced Firearms Certification; CPI or Equivalent Instructor Certification; IAHSS Healthcare Safety Certificate; and IAHSS Work Place Violence Certification within 12 months of hire.

Additional Details:
Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion."

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

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