Box Office Attendant Part-time Macon Centreplex

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Job description

Overview:
Undersupervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for all
ticketed events.

This role will pay an hourly wage of $10 to $12.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

5/30/2024 end date

Responsibilities:
Know and understand the operations of the Ticket Master ticketing system
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
etc.)
Know and understand seating charts and configurations of the DLTCC
Perform transactionsfor all events on the ticketing system with efficiency and accuracy
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change
Communicate and satisfy patrons with world class customerservice
Operate phone and address call in patrons' requestsforinformation
Reconcile all moniesreceived from ticketsales
Maintain confidentiality
Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications:
Ability to multitask in a fast paced environment
Familiarity with Windows based computers
Possess excellent customerservice skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
nights, weekends and holidaysin addition to traditional business hours
Must be able to work in a loud noise environment
Must be over 18 years or older
Strong verbal communication skillsin the English language (Spanish is a plus)
Proven ability to work well with all levels of management
Strong analytical and problem solving skills

Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

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