Refrigeration Application Engineering Supervisor

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Job description

Company Overview:
Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Heatcraft Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Magna Industrial and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.

Job Description:
Location: Stone Mountain, GA (Hybrid: Monday-Thursday in the office with the option to work at home on Friday)

As the Application Engineering Supervisor, you will guide and support the application engineering team, helping them deliver technical refrigeration support to customers, sales teams, and end users. You'll help ensure the team provides accurate pre- and post-sales support for refrigeration system selection, quoting, configuration, and troubleshooting.

Key Responsibilities:

Oversee team tasks related to:

Selection, quoting, configuration, and troubleshooting of both standard and complex refrigeration systems.

Ensuring products are applied effectively to meet customer needs and ensure satisfaction.

Collaborate with the sales team, customers, and end users to offer expert support on refrigeration systems.

Opportunity to work with engineers on product and software development initiatives, contributing as part of a cross-functional team.

Other Responsibilities:

This is a working supervisor role, you will maintain your own area of responsibility within the team, based on your skills and expertise.

You will be involved with personnel management, assist with resource allocation, and participate in budget management decisions.

Assist in performance evaluations, audits and preparing reports for upper management.

Qualifications:
WHAT WE ARE LOOKING FOR

In order to be successful in this role, you will need to have the following:

Bachelor's degree or equivalent is preferred.

Requires at least 5 years of related experience.

Excellent customer service skills, strong math and mechanical knowledge.

Expert knowledge of calculations required for correctly applying equipment and equipment integration.

May require knowledge of custom control programming.

Must have strong written and verbal communication skills.

Requires expertise in leading teams to reach goals.

Able to use Microsoft Office.

The Compensation range for this position is approximately $98,000 - $128,000 and will be based on the candidate's qualification, experience, and education.

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work at home on Friday.

Competitive base salary

Excellent medical plans designed to support healthy lifestyles

Mental and financial health programs

Outstanding 401K with company matching and 1-year bonus

Employee Stock Purchase Program

Community involvement opportunities

Robust Employee Assistance Program

And much, much more!

WE VALUE DIVERSITY

Here at Heatcraft, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox/Heatcraft is an equal opportunity employer.

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