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Re-Engagement Specialist

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Surya Carpet

2024-11-05 08:40:32

Job location White, Georgia, United States

Job type: fulltime

Job industry: Other

Job description

About Surya Inc.

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.


POSITION OVERVIEW

As we continue to expand, we are looking for a competitive, high-energy Reengagement Specialist to sell our home décor products through Surya's buyer-seller process within an assigned book that covers multiple states. Your focus will be on inactive, smaller to mid-size customers within the Inside Sales Department. Quarterly travel to markets for one-week intervals is required, up to four times a year.


RESPONSIBILITIES

• Actively engage in learning Surya's buyer-seller process specific to reengagement, and gaining proficiency in coaching customers on our Key Value Propositions

Work closely with our customers to gain insights into their goals and pain-points in business.

• Achieve stated Key Performance Indicators specific to the reengagement role

• Maintain customer and sales activity data in Salesforce

• Resolve customer issues and manage/escalate concerns as appropriate


REQUIREMENTS

• Bachelor's degree

• 1 year of sales experience, or transferable experience in the field of Design or Retail

• Willingness to learn our buyer-seller process

• Resilience and an ability to overcome objections

• Passionate about home décor brands

• Proficient in MS Office suite; experience with Salesforce a plus

• Attend quarterly markets • This position is full-time in-office



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