Office Services Supervisor with Security Clearance

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Job description

Who May Apply Job Opening: 57919 Open to ALL U.S. Citizens Opening Date: November 4, 2024 Closing Date: November 18, :59 p.m. (EST) Questions regarding this opening should be directed to HR Specialist Goodrich at . Job Summary Position: Office Services Supervisor, GS 9/10 Division: Honolulu Field Office Location: Honolulu, HI Working Hours: Monday - Friday / 8:15am - 5:00pm (hours may vary depending on the office's needs.) Salary: GS 9: $62,517.00 - $81,272.00 GS 10: $68,845.00 - $89,496.00 Full Performance level: GS 10 Number of Positions Available: 1 Duration: Full Time/Permanent This position is contingent upon the incumbent vacating this position. Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications. In order to recruit and retain highly qualified candidates, selectees may be eligible for a 10% Recruitment Incentive . Prior to receiving a recruitment incentive, you must sign a written agreement to complete 1 year of employment with the FBI at the new duty station. If eligible, selectees may be considered for additional benefits such as the opportunity to participate in the FBI's Student Loan Repayment Program contingent on the approval of the Human Resources Division. Key Requirements Must be a U.S. citizen Must be able to obtain a Top Secret-SCI clearance Some travel may be required Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI) Mission Statement: The mission of the FBI is to protect the American People and uphold the Constitution of the United States. Major Duties: Plans work to be accomplished, sets priorities, and prepares completion schedules of work to be performed. Remains constantly aware of the status and progress of work, adjusting priorities, and shifting assignments and personnel as necessary, in order to meet changes in workload and ensure deadlines are met. Assigns and distributes work to subordinates based on difficulty level, priority, requirements of assignment, employee capabilities, and current workload. Explains work requirements, priorities, and deadlines for completion of assignments. Furnishes special instructions for non-routine or involved assignments. Discusses work performance with employees, providing counseling when necessary. Resolves routine personnel and/or administrative problems encountered, referring the more serious, involved situations to superior personnel, with recommended course of action to take. Approves annual/sick leave and vacation schedules, ensuring that adequate office coverage is provided at all times. Qualifications and Evaluations Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement. Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status. Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied. All applicants will be rated on the following Competencies: Collaboration Communication Flexibility/Adaptability Leadership Organizing and Planning Problem Solving/Judgment Specialized Experience (SE): GS 9: Applicants must possess at least one (1) year of specialized experience equivalent to the GS 8 grade level. Specialized Experience is defined as follows: Provided leadership to facilitate operations and accomplish goals and objectives. Orally communicated to provide advice and guidance relative to work operations; made recommendations; and/or resolved issues among employees, supervisors, and/or managers. Resolved conflicts and disagreements in a constructive manner to prevent counterproductive confrontations. GS 10: Applicants must possess at least one (1) year of specialized experience equivalent to the GS 9 grade level. Specialized Experience is defined as follows: Provided supervision/leadership to maintain an efficient flow of work functions, improved operations, and/or streamlined processes and procedures. Orally communicated to provide advice and guidance relative to work operations; made recommendations; and/or resolved issues among employees, supervisors, and/or managers. Counseled employees on behavior, resolved grievances; and tracked progress according to established rules, regulations, and procedures. Identified and analyzed problems associated with personnel or work functions and generated possible resolutions. Education Education may not be substituted for specialized experience at the GS 9 and GS 10 grade levels. How to Apply For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance. Required Documents To apply to this position, interested applicants must provide a complete application package by the closing date which includes: Your resume, specifically noting relevant work experience and associated start and end dates A complete assessment questionnaire Other supporting documents ( if applicable ): College transcripts, if qualifying based on education or if there is a positive education requirement Notification of Personnel Action, SF-50; not applicable to current FBI employees Memorandum for Record (MFR), Please see Additional Information Most recent Performance Appraisal; not applicable to current FBI employees Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application. You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance. What to Expect Next Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process. Additional Information Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations. The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service. As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation. Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted. Management may select any grade for which this position has been announced. Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties. The selectee will be required to serve a one-year probationary period for initial assignment to a supervisory position. Required Leadership Training: All FBI supervisors promoted after January 2022 are required to attend and complete the Training Division's Supervisor Essentials Program within 365 days from initial assignment into a supervisory position. Supervisors will need to complete both the "Mentoring and Coaching" and "Performance Appraisals" courses as part of the Supervisor Essentials program. The Supervisor Essentials course is a pre-requisite for the new Leading P

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