Closing Specialist

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Job description

Hourly Rate: $14.00

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

$14.00 + Incentive Pay

Where great benefits lead to a life fulfilled.

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

Benefit eligibility will vary by position

As a Specialist Closing, a typical day will include:

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.

• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).

• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.

• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.

• Uses Sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.

Guest Experience and Company Standards

• Develop and maintain positive and productive working relationships with other employees and departments.

• Interact with colleagues and guests professionally and promptly.

• Partner with and assist others to promote an environment of teamwork and achieve common goals.

• Always follow company policies and safety procedures.

To Become a Specialist Closing at MVW:

• Available to work a flexible schedule to include weekends and holidays.

• Work at multiple sites to include Kauai Beach Club, Waiohai Beach Club and Sheraton Kauai Resort

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

• May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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