In Home Mitigation Specialist

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Job description

In-Home Sales Mitigation Specialist Urgently Hiring - Cleanup & Total Restoration is hiring an In-Home Mitigation Specialist for a full-time position. As an In-Home Mitigation Specialist, you will determine the scope of work and provide estimates to homeowners in their times of need. Our customer service team pre-screens, pre-qualifies and sets up appointments with customers for the Sales Support/Area Manager with the help of our dispatch department. This position requires no cold calling but high sales techniques to complete the "one visit close" in-home appointments. Responsibilities: Meet with homeowners for in-home appointments (qualified leads are provided for you so no cold calling is needed) Work with homeowners to determine the scope of work and provide estimates. Provide solutions to homeowners in a time of need Execute top-notch customer service as a Sales Mitigation Specialist Manage remediation crews to ensure progress and compliance of job Monitor job status and communicate job status with customers, company management, and insurance carriers Ensure to respond within one hour of receiving a notice for new jobs Process all documentation and ensure it is completed in a timely manner Qualifications: 2+ years of sales experience Xactimate and DASH experience preferred but not required Computer skills are required with the ability to learn new systems. Basic math skills Proficient in technology and dealing with equipment and software Must be able to work overtime as needed and some holidays Ability to speak persuasively and respectfully with all people Stable work history with a strong work ethic Ability to successfully close sales Commitment to exceeding customer satisfaction A positive attitude Self motivated Determination and drive to win. Requirements: Valid Idaho driver's license with a satisfactory record Clear criminal background Ability to pass drug screen Physical requirements: Ability to lift 50+ pounds (loading and setting water damage equipment) Bending or entering crawl spaces (to assess scope of job) Occasional climbing or use of ladders (to assess scope of job) Occasional/brief exposure to harsh environments that requires the use of PPE (masks, hard hats, proper clothing, etc.) Benefits: Competitive Medical, Dental and Vision Packages 401k plus company match Competitive commission plan Company car with fuel card Cell phone reimbursement Life Insurance Compensation: Compensation is entirely performance-based, directly tied to the individual's sales achievements, or output. Outside of training, the Mitigation Specialist receives no fixed salary or hourly wage; Instead, their earnings are determined by the quantity and quality of services provided. If you are interested in learning more about a career with Cleanup & Total Restoration as an In-Home Mitigation Specialist, apply today!

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