Field Operations Manager

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Job description

Description:

Position: Field Operations Manager

Overview: The Field Operations Manager oversees a team of field technicians engaged in cleaning and maintenance services, including carpet cleaning, window cleaning, and construction cleaning. This role ensures efficient project execution, high-quality standards, and client satisfaction.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the team to create a collaborative, results-focused environment. Assign tasks and schedule technicians for optimal resource utilization.
• Project Coordination: Prioritize and coordinate cleaning and maintenance projects, ensuring they meet deadlines and budget constraints.
• Quality Assurance: Uphold high-quality service standards, conduct regular inspections, and verify that work meets client and company expectations.
• Resource Management: Oversee inventory of equipment and supplies to ensure the team has the necessary tools.
• Client Communication: Serve as the primary client contact, addressing concerns, resolving issues, and maintaining positive client relationships.
• Safety and Compliance: Enforce safety protocols and ensure all technicians are trained in safety procedures to comply with regulations.
• Reporting and Documentation: Maintain accurate project records and generate reports to track key performance indicators.

Work Environment: Primarily field-based, with some flexibility in hours to accommodate project needs.

Job Type: Full-time

Location: In-person

Salary: $50,000 - $60,000 per year, depending on experience

Benefits:

• 401(k) with matching
• Dental, health, and vision insuranc
• Paid time off
• Referral program

Requirements:

Qualifications:

• Proven experience in a managerial or supervisory role within the cleaning or maintenance industry.
• Strong leadership, communication, and organizational skills.
• Knowledge of cleaning processes, equipment, and materials.
• Ability to prioritize tasks and solve problems effectively.
• Commitment to safety and regulatory compliance.
• Comfortable with using computer programs for scheduling, reporting, and communication.
• Bilingual proficiency in Spanish and English is preferred.

Compensation details: 0 Yearly Salary

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