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2nd Shift - Production Server/Desktop Administration - UC4 Scheduler

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Request Technology - Robyn Honquest

2024-09-19 17:03:29

salary: 120000.00 US Dollar . USD Annual

Job location Chicago, Illinois, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

NO SPONSORSHIP

2nd Shift - Production Server/Desktop Administration - UC4 Scheduler

2nd Shift: Tuesday-Saturday (2:30pm-11pm cst)

The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to.

Primary Duties and Responsibilities

  • Focus on shifting the overall operational posture from re-active to pro-active
  • Analyze and report upon Production performance CI opportunities
  • Analyze and report upon Production capacity CI opportunities
  • Analyze and report upon Production critical-path processing CI opportunities
  • Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
  • Monitor multiple applications and systems using approved software.
  • Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
  • Report and document any processing anomalies utilizing approved software. (Service Now/Remedy)
  • Maintain processing records and logs
  • Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.

Technical Skills

  • Working knowledge of ITIL principles
  • Understands technical monitoring and metrics
  • Sophisticated understanding of enterprising technology
  • Understanding of Scheduling (UC4/Control-M)
  • Network
  • Unix/Linux
  • Windows
  • Storage
  • Mainframe
  • MQ (stop/start/recycle)
  • Mature understanding of the relationship between software and hardware
  • Knowledge of Clearing and Finance industry
  • Knowledge of Application life cycle and deployment
  • Bachelor's degree
  • 5+ years of OS390 JCL and IBM utilities
  • 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage.
  • Strong network knowledge heavily favoured.
  • 5+ years working knowledge of an open systems scheduling product (UC4).
  • 3 + years work knowledge of cloud environment
  • DevOps experience desired but not required.

Inform a friend!

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