Training Coordinator

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Job description

Basic Function: Develops, coordinates, and implements the divisional behavioral health training program for both new hires and existing staff to ensure that services meet/exceed licensure, accreditation, and best practice standards. Assures ongoing training needs-assessments, new employee orientation and on the job training for probationary employees, and continual professional development for regular employees.

Reporting Relationship:

Reports to: Senior Director of Clinical Services

Supervises (Position Title): None

Principal Duties/Responsibilities:

Designing and developing training programs and curricula for clinical staff, including new hires and existing employees. This often involves creating materials, schedules, and assessments.

Organizing and conducting training sessions, workshops, and seminars. This might include in-person sessions, virtual training, or a combination of both.

Ensuring that training programs meet regulatory requirements, accreditation standards, and organizational policies. This includes staying updated on relevant laws and guidelines.

Evaluating the effectiveness of training programs through feedback, assessments, and performance metrics. Adjusting programs as necessary based on these evaluations.

Coordinating with various departments and healthcare professionals to schedule training sessions and ensure that all participants have the necessary information.

Managing training resources, including materials, equipment, and personnel. This involves maintaining up-to-date resources and ensuring they are available when needed.

Providing ongoing support and guidance to clinical staff, including answering questions, offering additional training as needed, and helping with problem-solving.

Maintaining accurate records of training activities, including attendance, completion rates, and certification statuses. This is important for compliance and tracking progress.

Identifying areas for improvement in training programs and implementing changes to enhance effectiveness and relevance.

Working closely with other departments, such as human resources, clinical managers, and educational institutions, to ensure that training needs are met and aligned with organizational goals.

Maintains a minimum caseload of 5 clients to actively apply training techniques and assess their effectiveness in real-world settings.

Assures that required training needed for licensing or accreditation is provided either directly through the division/agency, or through external training resources.

Conducts annual staff training needs-assessments to identify and establish training priorities and communicates these to the divisional management team.

Implements agency/divisional human resources training as identified in the agency/divisional strategic plan.

Assures that individualized training plans are established and effected with all divisional staff.

Coordinates, maintains, and submits annual agency training transcripts to Human Resources.

Establishes and implements divisional staff credentialing procedures.

Obtains and maintains CEU licensing through the State of Illinois Department of Professional Regulation and promotes this training within the agency and to the behavioral health professional community.

Organizes and maintains training manuals, resources, on-line training, and designs behavioral health training modules.

Implements professional CEU trainings in accord with licensing standards for social workers and counselors.

Maintains a sufficient resource of qualified trainers in areas identified by the division/agency.

Establishes and maintains a divisional training calendar, using knowledge of identified training needs, resources, and providers.

Represents the division and agency in training activities including trade associations, professional organizations, and professional schools.

Assists in the preparation of an annual training budget, as well as foundation and grant funding requests.

Non-essential duties

Serves on special projects and ad hoc committee work within the agency

Performs other duties as assigned

Evaluates training to determine impact on program and outcomes of services.

Maintains and ensures the confidentiality of information used in the training process.

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