Instruments Technician II

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Job description

• To maintain, calibrate, service, troubleshoot and repair one or more of the following equipment types: Measuring and Test Equipment (M&TE),ADD platform instruments, and control systems. This equipment is used in manufacturing, quality assurance, tech support, research and development, distribution center, and plant utilities areas.
• May be required to work on a variety of electrical, electronic, pneumatic, mechanical, process control systems, and optical types of equipment.

Accountability/Scope:

• The Instrument Service Technician II provides support to the manufacturing, tech support, quality assurance, research and development, distribution center, and plant utilities areas.
• The position requires compliance with all safety standards and regulatory requirements.
• Information provided by this position is used to make routine and quality decisions.
• Work performed by the technician is subject to review by higher levels if significant results are found.
• Problem solving by the technician is often task/activity based and conclusions are drawn from testing and direct observation.
• The technician exercises broad discretion in technical decisions ,interacts independently with other departments (i.e. production and other functions),and is capable of functioning in all areas of support.
• The Instrument Service Technician I may report to the group leader ,supervisor, senior supervisor, or department manager.
• The technician may obtain training and guidance from any of these management personnel and subject matter experts.

Additional Main Responsibilities from Legacy System:

• Major Responsibilities Quality/Regulatory: Demonstrates knowledge of applicable safety/quality standard and practices required in the manufacture of ADD products through personal work habits. Inspects equipment, standards, parts and mechanical components for errors, flaws, and certification/calibration status prior to use to insure proper operation.
• Works to develop more effective ways of detecting and correcting errors and takes appropriate corrective actions. Investigates and makes recommendations for solving M&TE hardware and measurement problems.
• Follows and works within GMP/GLP and/or Safety requirements at all times in accordance with established company policies.
• Ensures skills and training are adequate to be both compliant and productive with job tasks and confirms performance by soliciting feedback.
• Stays informed of changes in manufacturing methods, equipment, and procedures.
• Resolves problems by gathering, analyzing, and interpreting data accurately.
• Reports problems on a timely and accurate basis, and seeks additional information when problem is beyond area of personal expertise.
• Attends instructor led training and performs assigned training curriculum prior to Due Dates to avoid late training instances.
• Attends offsite instructor led training on equipment utilized by customers and within areas of support.
• Execution: Coordinates and prioritizes daily workload.
• Performs skilled calibrations/services/repair on M&TE,ADD platform instruments, or control systems per written policies and procedures.
• Processes, completes, reviews and routes Purchase Orders and Calibration Test Records Maximo work orders to proper personnel according to procedures with accuracy and timeliness.
• Reviews and approves (as directed) Electronic Calibration Requests.
• Analyzes calibration/service data to develop appropriate correction factors and curves.
• Develops techniques as necessary to ascertain that newly acquired or developed M&TE performs in accordance with required specifications.
• Develops detailed reports for project assignments including as necessary, historical background, theoretical basis, nature of project/problem, method of solution, results or conclusions and recommendations. Assists in establishing and documenting the methods and sequence of operation required to calibrate newly acquired or developed M&TE.
• Assists in design of process control or analytical systems for small to medium size projects.
• Design automated calibration systems, coordinate installation and start up of same ,including pre and post calibrations according to validation protocols.
• Refers to manuals or other written and on-line reference material in the course of diagnosing equipment or machine malfunctions.
• Reads and interprets equipment drawings,diagrams,etc.,in order to diagnose proper operations, preventive maintenance and repair of equipment.
• Performs consultation in determining the type of M&TE most appropriate for use in manufacturing, research, and quality areas.
• Performs other responsibilities and duties as assigned by Supervisor/Manager.
• Identifies wasteful or non-value added materials and activities Reads and interprets schematics, wiring, diagrams, programs, etc. and asks questions ,in order to fully understand and diagnose proper operations of equipment.
• Makes plans to safely and successfully accomplish assigned work activities.
• Identifies and obtains appropriate tools, parts ,and additional labor necessary to complete a task or project.
• Maintains an organized and clean personal work area as well as common group shop areas.
• Develops and utilizes skills in various software programs such as Computerized Maintenance Management System (e.g.
• MAXIMO),word processing spreadsheet and presentation to execute jog functions.
• Builds knowledge of various laboratory, research & development, or process instrumentation.
• Communication & Teamwork: Knows who key customers are ,understands their requirements, and interacts with them in a timely and professional manner.
• Actively searches for ways to meet or exceed customer expectations and increase customer satisfaction.
• Completes required documentation legibly to GMP guidelines.
• Understands written instructions (e.g. OP's GMP's EOP's).
• Communicates in a clear and concise manner to co workers supervisors auditors or customers in both one on one or in group settings.
• Required to share expertise with others in the group or area of support.
• Interacts and communicates with external customers and vendors.
• Asks questions of and listens to others to get information so work is completed safely and to expected standards.
• Works effectively with individuals from other departments/work units.
• Provides on-the-job instruction guidance and/or training to other technicians of level I and II on how to perform tasks.
• Suggests development goals and gets help or helps oneself to improve performance.

• The minimum requirement for this position is a high school education/equivalent and two years of qualifying experience.
• Preferred requirements are an associate degree in electronics technology/equivalent or 2 years trades training/equivalent.
• Comparable military service training may be acceptable if it is directly applicable to the job assignment.
• Two or more years of electrical, electronic, mechanical and optical theory and related test procedures to test, calibrate, troubleshoot, repair and modify various types of M&TE.

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