VOIP and SVOIP Technician L1

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Job description

Job Title: VOIP and SVOIP Technician L1 -4471

Job Location: Scott Air Force Base IL 62225

Job Summary

Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the level one Voice over Internet Protocol (VOIP) and SVOIP Technician position and to join our team of qualified, diverse individuals.

As a level one VOIP and SVOIP Technician, your main function will be to provide technical support in the installation, maintenance, and support of secure and non-secure VoIP services. In addition, you will engineer, furnish, install, and test all necessary hardware and software needed to expand the VoIP capabilities. The candidate may handle sensitive or classified information, requiring specific documentation and permissions.

Regular access to secure, restricted areas will be necessary to perform many of the job's routine functions.

Skills / Experience Required

• Secret Clearance
• 3 years of experience performing VOIP and SVOIP Technician functions
• Will provide technical support in the installation, maintenance, and support of secure and non-secure VoIP services
• Support includes installation, relocations, and repair of IP Telephony (IPT) desktop instruments as well as servers, network switches, Nortel (Avaya) Switch, and other devices associated with both the provisioning of IPT and the network delivery of those services
• Delivery includes successful installation and maintenance support of voice services and documentation as required by local policy

Education / Certifications

• Must possess and maintain an IAT I level certification

Benefits

• Medical, dental, vision, disability, and life insurance
• Flexible Spending Accounts
• 401(k)
• PTO
• Paid Parental leave
• Tuition reimbursement
• Paid federal holidays

Security Clearance

Must be a U.S. Citizen. A high-level Department of Defense active security clearance is required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.

Physical Requirements

Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary.

Company Summary

Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.

Our service commitment is simple - "Quality IT Solutions On Time & On Budget."

Company Employment Statement

Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.

Salary range: $58,000 - $63,000

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