Associate Director of Enrollment Management (Enrollment Management Leader)

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Job description

Department

ARTS & SCIENCES; DEAN (BL-ARSD-IUBLA)

Department Information

The College of Arts and Sciences is the largest academic unit at Indiana University Bloomington. It is composed of over 40 departments, more than 50 Centers, Programs, and Institutes, while also including the Eskenazi School of Art, Architecture and Design, the Hamilton Lugar School of Global and International Studies, and The Media School. Faculty in the College teach over 50 percent of the Indiana University (Bloomington) credit hours in over 80 buildings on the Bloomington campus.

More information about the College of Arts and Sciences at Indiana University may be found here.

Job Summary

The Associate Director contributes to the strategic direction of the College of Arts and Sciences, supporting its mission to serve students through balancing enrollment and managing instructional resources.

Department-Specific Responsibilities

• Works with the director to build academic year and summer instructional budgets; reviews and authorizes budget requests from all College academic units, guided by strategic objectives and statistical analyses.
• Analyzes and interprets enrollment and personnel data to support the director, deans. and senior staff in the creation, implementation, and evaluation of College-wide initiatives.
• Develops projections to guide planning efforts.
• Provides data-informed context to unit chairs, directors, and staff to advise in planning, problem-solving, and quickly addressing a range of issues.
• Balances course enrollment across the College, making decisions regarding low enrolled classes, waitlists, course availability, and balance among academic units to ensure efficient curricular delivery and mitigate future problems.
• Develops, implements, and utilizes analytical tools, databases, and dashboards to collect, manipulate, and maintain data for day-to-day operations and long-term decision making.
• Creates recurring and ad hoc reports for internal and external purposes.
• Combines expert assessment of enrollment information with deep understanding of the nuances of individual academic units to contribute to careful decision making.
• Uses diplomacy, discretion, and tact to communicate complex and sensitive matters with a range of faculty and staff.
• Represents the Executive Dean's Office to academic departments and programs, campus-wide offices, and relevant committees.

General Responsibilities

• Provides day-to-day operational management of enrollment management staff.
• Establishes short-term operational objectives.
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
• Analyzes, monitors, and evaluates performance of course enrollments; establishes work priorities, conducts performance reviews, and provides corrective actions as needed.
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
• Ensures and provides training to assigned staff to improve enrollment management operations; researches and identifies development opportunities for assigned staff.
• Researches and stays up-to-date on new industry enrollment management standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in business, public policy, or related field

Preferred

• Master's degree

WORK EXPERIENCE

Required

• 2 years in admissions, enrollment management, higher education student affairs, or related field

Preferred

• 3 years of higher education administration or equivalent experience
• Experience in an analytical or data reporting role

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Commitment to working with people of diverse backgrounds

Preferred

• High-level ability in written and oral communication, especially with faculty and in administrative interactions
• Data fluency and competence in complex analyses
• Ability to understand data problems, identify and recommend solutions
• Strong attention to detail
• Highly personable with strong emotional intelligence
• Strong problem-solving ability and good judgement
• Working knowledge of SQL, Tableau, or related tools
• Tact and diplomacy

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$70,000 - $74,000 per year, paid monthly

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Enrollment Mgmt & Retention
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.

Contact Us

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