Associate Director, Operations and Assessment (Data Analyst)

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Job description

Department

ARTS & SCIENCES; DEAN (BL-ARSD-IUBLA)

Department Information

The College of Arts + Sciences has aligned Academic Advising, Undergraduate Recruiting, the Walter Center for Career Achievement, Operations and Strategy, and International Programs to make up a unified, student-serving team, Academic Engagement and Student Experience (AESE). The AESE empowers Arts and Sciences students to thrive within the College community and to prepare for meaningful and successful lives. We facilitate learning, academic success, career development, and global understanding for all students from application to graduation.

The Associate Director, Operations and Assessment, sits on the AESE's Operations and Strategy team and leads unit development and assessment of strategic goals for student engagement and success.

Job Summary

Department-Specific Responsibilities

• Solicits and iterates research needs of stakeholders to ensure assessments meet desired outcomes.
• Proactively considers survey audience, timeline, report audience, and survey goal limitation in designing and distributing assessments.
• Ensures that data projects answers the questions that the organization needs answered.
• Provides digestible, meaningful analysis that aids in decision support.
• Validates the accuracy of data prior to dissemination, including other members of team.
• Develops processes for accurately and securely collecting, storing, and disseminating data to appropriate stakeholders.
• Consistently documents data retrieval, cleaning, analytical, and reporting processes.
• Leads the investigation and implementation of new software and partnerships, as needed.
• Ensures the complete cycles of assessment is performed for each project and that ongoing assessment projects are tracked and sustained on appropriate cycles.
• Contributes to the development of annual action items for data and assessment that align with the AESE and university strategic plans.
• Assesses projects and initiatives to prioritize work based on competing needs.
• Communicates timelines.
• Serves as direct project manager of designated supervisees.
• Provides appropriate training, role expectations, and feedback.
• Connects synchronously with supervisees on a consistent basis.
• Prioritizes development opportunities.

General Responsibilities

• Provides advanced analysis of existing data and data structures and satisfies ad-hoc reporting/analysis requests; serves as a first point of escalation for junior analysts.
• Creates reporting specifications for complex reports/dashboards/analytical tools and leads testing/validation; ensures integrity, accessibility, and accuracy of reports/dashboards and data structures; addresses unique or more involved user requests for access to reporting data and tools.
• Provides advanced consultation to faculty and/or staff and identifies business reporting needs and opportunities for analysis to drive business decisions; provides advanced guidance and interpretation of complex environments and data.
• Makes recommendations and provides peer review and coaching; ensures proper documentation of data analysis efforts (data sources, reporting specifications, tools, issue/problem resolutions).
• Ensures that all processes and analysis approaches are up to date and as efficient as possible; may participate in committees and communities of practice to share and improve data analysis practices across the university.
• Performs advanced analysis to interpret and determine validity and quality of data.
• Performs complex migration and conversion of data in support of analysis efforts.
• Provides advanced research/analysis and stays up-to-date on emerging technologies and tools; makes recommendations for implementation to improve data analysis services and approaches.
• May serve as project leader; often provides guidance to junior peers.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree (preferably in computer science, information science, or related field)

WORK EXPERIENCE

Required

• 5 years of data analysis, reporting, or related experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Possesses a high degree of initiative
• Ability to influence internal and/or external constituents

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$65,000 - $70,000 per year

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Advanced

FLSA: Exempt

Job Function: Information Technology

Job Family: Data Analysis & Engineering
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.

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