Investigator for the Office of Student Conduct (Student Conduct Specialist)

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Job description

Department

OFFICE OF STUDENT CONDUCT (BL-SETH-IUBLA)

Department Information

The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.

The Office of Student Conduct ("OSC") supports a thriving student experience guided by the Code of Student Rights, Responsibilities, and Conduct. We prioritize student learning and campus safety through informal and formal pathways that promote personal growth and community restoration. Through intentional partnerships, we empower students to build capacity for healthy decision-making, conflict resolution, and understanding of their role in relation to others in the IU community.

Centering the values of Care, Integrity, Respect, Community, Learning, and Equity, the OSC oversees the management and resolution of personal, academic, organizational and sexual misconduct (Title IX) cases on behalf of the university and in alignment with Indiana University's Code of Student Rights, Responsibilities, and Conduct. The OSC offers several resolution types including informal, alternative resolution, restorative justice, mediation, and formal resolutions. The office also facilitates learning opportunities for students through conflict-coaching, seminars, and online based classes.

Job Summary

The Investigator for the Office of Student Conduct serves as an investigator for student cases alleging personal misconduct and organizational misconduct. At times, this position may investigate civil rights related cases. The primary responsibility will be to conduct investigations of incidents reported to the Office of Student Conduct, to consult on next steps and to assess investigative information for charges under the Code of Student Rights, Responsibilities and Conduct. The investigator does not respond to incidents that fall under Title IX or Indiana University's UA-03 Discrimination, Harassment and Sexual Misconduct policy; those cases are referred to the Office of Institutional Equity.

Department-Specific Responsibilities

• The Investigator for the Office of Student Conduct will report directly to the Associate Director of Student Conduct.
• Manage case files, database information, and documentation associated with the University's policies.
• Gathers information and prepares files and reports to be used in the campus student conduct process.
• Keeps up-to-date meeting notes, spreadsheets, and database entries related to conduct cases.
• Generate case progress updates; and assist in assessment and reporting of cases that require investigations.
• Serves as a resolution coordinator or hearing officer for academic, personal, organizational and sexual misconduct cases.
• Acts as a neutral party in the investigation to gather information, develops reports and timelines, and compiles the file for review or resolution.
• Remains current in the field of student conduct investigations through participating in listservs, conferences and training, partnerships with campus colleagues, reviewing current literature and research, and participating in local, regional or national professional associations and organizations.
• Maintains strong campus and community partnerships to aid in information gathering and support student success. Such partnerships include but are not limited to: Indiana University Police Department; University Information and Technology Services; the Office of Institutional Equity, the Bias Response Team; the Demonstration Response and Safety Team; the Care Team; the Office of International Student Services; Accessible Education Services; Admissions; Residence Life; the Office of Sorority and Fraternity Life; the Student Involvement and Leadership Center; and Athletics.
• Assists the Associate Director with outreach and education on student life topics related to student rights, hazing, free speech, discrimination and harassment, alcohol and other drugs, and other behavioral trends with campus partners.
• Assists with related projects as assigned including the promotion of student learning and development through case management and related educational efforts while utilizing specialized knowledge of higher education administration, student development theory, conflict resolution, restorative justice, the First Amendment, Title VI, Title IX, VAWA, current legal mandates, and other related content, law, and policy areas.

General Responsibilities

• Develops and implements programs and initiatives that offer support for students facing student conduct allegations, which may also have legal implications with local or campus police.
• Manages an individual case load for incidents on and off campus that may affect student standing in relation to the student code of conduct, student safety and well-being, and/or university policies. Handles incident documentation, discovery, adjudication, and sanctions/action planning.
• Collaborates with staff in own department, other departments, external entities as well as academic and campus leaders, on shared student conduct goals, often coordinating sanctions and action planning efforts for individual cases.
• Interfaces directly with students throughout the duration of the case, directing them to university resources such as staff in student support roles as appropriate. Places an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions.
• Provides training to and serves as a resource for university constituents with high student interaction in order to educate on student conduct and the related procedures for case resolution.
• Runs reports on case progress, types of code violations, and sanction/action plan completion, reporting trends to manager.
• Performs frequent research and maintains knowledge of relevant university policies, the code of conduct, relevant laws and ordinances, and best practice procedures for handling of student conduct issues.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in public affairs, social work, counseling, public health, education, business, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE

Required

• 2 years in student conduct, higher education

Preferred

• 2 years in student conduct, higher education, social work, conflict resolution, counseling, or JD
• 3 years of progressively responsible roles in higher education with experience in student conduct or investigations.

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Demonstrates judgement skills with the ability to maintain highly sensitive and confidential information
• Ability to work within tight time frames and meet strict deadlines
• Ability to simultaneously handle multiple priorities
• Effective conflict management skills
• Commitment to working with people from diverse backgrounds and demonstrated cultural competency (e.g. nationality, race, ethnicity, religion, gender, sexual orientation, ability, class, and other social identities)
• Demonstrates commitment to educationally focused conflict resolution techniques and programs

Preferred

• Excellent interpersonal, interview, and inquiry skills, including trauma informed interviewing and other techniques
• Strong organization and prioritization skills with the ability to drive multiple concurrent projects to completion
• Ability to develop and deliver effective presentations
• Ability to accomplish tasks autonomously and efficiently
• Ability to exercise sound judgment, decision-making, and discretion while remaining neutral in an investigation
• Ability to collaborate with campus partners and community agencies
• Familiarity with computers and software, and the ability to effectively integrate technology into service delivery, such as demonstrated experience with desktop publishing and design software, web page design and development, database systems and conduct or case management software (Maxient)
• Knowledge of complexities surrounding the first amendment; due process; college students/student development and the campus environment; and hazing among other areas
• Knowledge of and ability to follow applicable university policies, state and federal laws
• Knowledge of student conduct and conflict resolution, residential life, student conduct, or a related field within student affairs

Working Conditions / Demands
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