Retail Senior Manager

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Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing

You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities.

• Building, developing and mentoring your sales team.

• Provide hiring, performance management and ongoing sales training and support for your team to exceed sales, retention, quality and service objectives.

• Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.

• Developing and implementing sales tools and initiatives.

• Maintaining the operations of your store by running retail inventory compliance.

• Engaging in budgeting, forecasting, analyzing and providing sales reports.

• Provides solutions of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

Our comprehensive benefits (starting day one) are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

• Best in class medical, dental and vision

• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024)

• $10,000 stock grant per year, part of Verizon's Stock Together award program

• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

• Five weeks of paid time off (vacation, holidays, and personal days)

• 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)

• Up to $8k per year in tuition assistance

• Discounts up to 50% off on Verizon products and services

• Additional employee discounts on attractions, automotive, travel, and more

Too good to be true? Hear from our Verizon Retail Team Members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.

What we're looking for

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.

You'll need to have:

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Willingness to work a flexible work schedule including evenings and weekends.

• Management experience in a commissions-based sales environment.

Even better if you have one or more of the following:

• Proven track record of achieving challenging team and individual sales goals.

• Balanced multiple opposing priorities in a multifaceted environment.

• Set goals, evaluated performance and developed a high performing team.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours 40

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

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