Bilingual Customer Service

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Job description

Bilingual Customer Service Representative - ability to speak Spanish and English is REQUIRED for this role

About the Company and Opportunity:

• CFS is working with one of our favorite clients to identify a Bilingual Customer Service Representative to join their Customer Service team.
• This Bilingual Customer Service Representative role is for a successful, well-established manufacturing company, and will join an existing team of three and report to the Customer Service Manager.
• The Customer Service Representative MUST be able to speak both English and Spanish fluently.

Overview of the Bilingual Customer Service role:

• REQUIRED: Ability to English and Spanish fluently
• Scan and enter customer orders into Microsoft Navision, organize physical and digital files
• Answer a high volume of inbound phone calls and take orders from customers
• Communicate with customers via phone and email regarding order status and order issues
• Communicate with sales, shipping, and production regarding customer orders, issues, and delays

Preferred Qualifications for the Bilingual Customer Service Representative:

• REQUIRED: Ability to English and Spanish fluently
• Proficiency/familiarity with Microsoft OneDrive
• Minimum three years of customer service experience
• Ability to prioritize tasks in a fast-paced environment
• High degree of organization and attention to detail

The Bilingual Customer Service Representative role is fully onsite in LaPorte, IN.
The annual salary is between $45,760.00 and $47,840.00 depending on experience.

Click here to apply online

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