Collections Specialist

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Job description

Collections Specialist

About the Company and Collections Specialist Opportunity:

• CFS is working with a successful, well-established contractor to identify a Collections Specialist to join their accounting team!
• The Collections Specialist will work closely with multiple departments, and the ideal candidate is adaptable, personable, and efficient!

Overview of the Collections Specialist role:

• Contact customers via phone, email, and mail to collect on overdue accounts
• Negotiate payment plans, document collections efforts, and maintain records of overdue accounts
• Build positive customer relations while resolving payment issues and collecting overdue payments
• Research and resolve discrepancies and apply payments to customer accounts
• Improve collection processes and procedures where necessary
• Escalate accounts with outstanding balances for additional and legal action as necessary

Preferred Qualifications for the Collections Specialist:

• Minimum three years of experience in a collections role
• Familiarity with a major ERP software, proficiency with formulas in Microsoft Excel
• Excellent written and verbal communication skills
• Ability to build positive relationships with customers while maintaining professionalism and collecting on overdue accounts

The Collections Specialist role is fully onsite in South Bend, Indiana.
The annual salary is $41,600 - $47,840 depending on experience.

Click here to apply online

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