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Factory Flash Coordinator (Order Management)

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ICONMA

2024-09-24 19:39:04

Job location Dubuque, Iowa, United States

Job type: fulltime

Job industry: Manufacturing Operations

Job description

  • Serves as a link between channel partners and the Company to communicate and resolve issues of a medium complexity surrounding complete goods or Service Parts orders, product configuration, availability and shipments.
  • Monitor back orders, flash, past due orders, and low DOS (Days of Supply).
  • Update and monitor the SPERT report to ensure notes are accurately reflected.
  • Ensure promise dates are entered and updated for flash orders.
  • Resolve discrepancies between orders and client Point.
  • Follow up on issue resolutions to maintain workflow efficiency.
  • Monitor and execute VD to FD flash transfers.
  • Resolve any shipping errors in collaboration with factories and receiving departments.
  • Monitor and manage FD rejects disposition via email.

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