Heavy Equipment Service Manager

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Job description

gpac is partnering with a well-known equipment dealership who is looking to bring in a SERVICE MANAGER to their growing shop

Service Manager Responsibilities

• Oversees the overall performance of the Service Department and is accountable in meeting revenue, gross margin, and profit & loss goals as defined in the annual and monthly profit plan
• Manages customer relationships, the productivity of department staff, and the quality of service
• Provides leadership, guidance, coaching, and direction to the service staff to achieve department goals, by promoting the company vision, mission, and culture within the store
• Follows established company policies and procedures, and clearly communicates company expectations to department staff
• Enforces shop safety practices and manages within OSHA guidelines
• Executes the recruitment, hiring, training, discipline, and firing to ensure that the Service Department is staffed with competent employees (within approved budgets and Complex Manager approval)
• Manages the appearance, upkeep, and security of the shop and related facilities
• Makes recommendations to the Store Manager on staffing and compensation requirements within the department
• Informs the Store Manager in a timely manner of any issues related to the Service operations
• Attends required meetings as scheduled
• Responsible for any other duties as assigned by the Store Manager

Service Manager Profile:

• 2 years of service management experience
• Experience as service technician preferred
• Familiar with large construction or agriculture experience
• Ability to lead and train a shop of service technicians
• Experience with working with customers
• Ability to work directly with vendors and manufacturers

Service Manager Benefit Package:

• 80-120k Total Comp
• Health/Vision/Dental Insurance
• Generous PTO
• 401k company match
• Company Vehicle

Please call if interested or email

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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