Collections Specialist

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Job description

CONTRACT POSITION W2
ON-SITE IN DES MOINES, IA 50131
HYBRID WORK SCHEDULE
PAY RANGE UP TO $25.00 PER HOUR (DEPENDING ON EXPERIENCE LEVEL)

Collections Specialist needed in Des Moines, Iowa 50131 for a contract opportunity with Yoh's client.

The Big Picture Top Skills You Should Possess:

• Business or consumer collections
• Customer service skills
• Good communication skills
• Data entry
• Fast-paced work environment

What You'll Be Doing:

• Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps
• Communicate with debtors by telephone and in writing
• Manage debtors and arrears process
• Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request
• Continue all necessary actions to collect payments and/or terminate accounts
• Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery
• Hybrid work schedule 3 days per week on-site work

What You Need to Bring to the Table:

• High School Diploma; Bachelor's Degree strongly preferred
• 1-3 years of collections, customer service, and/or sales experience
• Customer focused
• A team player with excellent interpersonal skills
• Quality driven and results oriented
• Able to work in a very fast-paced environment and adapt to situations
• Experience and knowledge in the leasing and finance sector is a plus
• Ability to speak French or Spanish is a plus

What's In It For You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you.

• Direct Deposit & weekly ePayroll
• Employee Discount Programs

Opportunity is Calling!

Apply Now for the Collections Specialist position in Des Moines, Iowa 50131 for a contract opportunity with Yoh's client.

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!

Estimated Min Rate: $20.00
Estimated Max Rate: $25.00

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

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