General Transaction Processing Representative

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Job description

Job Description:

The Role

Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing.

As a General Transaction Processing Representative, you will provide transaction services to each of Fidelity s distribution channels. We support Fidelity s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.

• Manage queue work and check reconciliation processes
• Review deposit instructions and ensure each transaction is executed appropriately
• Make timely and accurate deposits, regarding high-risk exception functions

The Experience & Expertise You Bring

• High school diploma
• Minimum one-year experience in a data entry related role
• Check processing experience preferred
• Excellent communication skills
• High attention to detail
• The ability to accurately key between 8,000-10,000 keystrokes per hour
• Able to effectively multi-task
• Please be flexible and highly adaptive to change
• We look for a positive attitude and ‘can do approach to challenges
• Ability to learn and apply knowledge to make effective processing decisions
• Please note we are hiring for a weekly shift that could range from Sunday-Friday (4-5 days/week within that timeframe). Available shifts range from 6:00AM ET 4:30PM ET (an 8/10 hour shifts within that timeframe). All schedules will include Sunday.

The Team

Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity s ability to provide a superior customer experience.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .

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