Claims Department Leader

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Job description

Claims Department Leader

Position Overview:

Our client, a leading insurance provider, is seeking a skilled and dedicated Claims Department Leader to join their team. This role will focus on overseeing the entire claims department, managing three Claims Managers, and ensuring efficient claims processes while advocating for clients to achieve optimal outcomes.

Key Responsibilities:

• Claims Management: Oversee the complete claims process, ensuring timely and accurate resolution across the department.
• Team Leadership: Supervise and mentor three Claims Managers, fostering a collaborative and high-performance environment.
• Client Advocacy: Ensure that client interests are prioritized, guiding Claims Managers in negotiations with insurers for fair claim handling.
• Claims Review & Documentation: Analyze and review complex claims, ensuring all required documentation is submitted and compliance is maintained.
• Dispute Resolution: Address and resolve any issues or disputes between clients and insurance carriers, facilitating prompt settlements.
• Client Communication: Ensure clear and consistent communication with clients throughout the claims process, providing guidance and updates.
• Industry Knowledge: Stay current with trends, regulations, and best practices in the insurance industry to provide informed advice and lead the team effectively.

Qualifications:

• Experience: At least 5 years of experience in claims management, with a minimum of 2 years in a leadership role.
• Licensing: Valid Property & Casualty Insurance license required.
• Skills: Excellent communication, negotiation, and conflict resolution skills, with a strong client-focused approach.
• Detail-Oriented: Strong attention to detail in reviewing and documenting claims processes.
• Problem-Solving: Ability to think critically and resolve complex issues effectively.

Preferred Qualifications:

• Education: Bachelor's degree in Business, Risk Management, or a related field.
• Technology Proficiency: Familiarity with claims management systems and CRM tools.

Compensation & Benefits:

Our client offers a competitive salary, a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth.

For further details on this opportunity, please contact Brandon Ravenel at or send resumes confidentially to .

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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