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Night Audit / Front Desk - Rockland Harbor Hotel

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Maine Course Hospitality Group

2024-09-27 20:37:18

Job location Rockland, Maine, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description


Description:

Are you a Night Owl?

Have a talent for problem solving and love to help?


We have the perfect job for you!


As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift

Our Front Desk welcomes the weary traveler, provides local knowledge and recommendations,

and a friendly face to those away from home.


Night Audit / Front Desk Responsibilities Include:

  • Welcome and greet all guests and visitors in a friendly professional manner
  • Operate the front desk and be familiar with all its functions
  • Answer the phone in a friendly, professional, and helpful manner and direct calls
  • Assist with guest check-in and check-out
  • Process reservations and cancellations
  • Respond to guest inquiries, requests and complaints in a professional and timely manner
  • Close out the front desk functions and reporting for the day
  • Handle cash and credit card transactions
  • Balance and reconcile daily financial transactions
  • Provide information about hotel services, amenities, and local attractions
  • Assist with general hotel operations as needed
  • Ensure the security and safety of the hotel and its guests during the night shift


Benefits:

  • Weekly Paycheck
  • 401k plus generous company match
  • Paid Time Off
  • Holiday Pay
  • Health
  • Dental
  • Vision
  • Travel Discounts
  • Company Scholarships for you or your family
  • Career Development Opportunity

Our Core Values: Fun Family Respect Integrity


Requirements:

Night Audit / Front Desk Requirements Include:


Must be able to be alert and friendly during entire shift

Must be able to stand for long periods of time

Excellent communication and customer service skills

Proficient in cash handling and basic accounting

Ability to work independently and prioritize tasks

Strong problem-solving and analytical skills

Availability to work overnight shifts, weekends, and holidays

Must be reliable and flexible to work overnight shifts


Please attach resume or Work History


PM21



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