Operations Manager

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Job description

Operations Manager

Early Autism Services offers personalized ABA therapy programs for children with autism and their families. This position is an on-site, in-person role based at our Early Autism Services Clinic located in Baltimore, Maryland.

As an Operations Manager at EAS, you will lead the overall operations of an EAS Facility. This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of EAS, and exhibiting key oversight and ownership of financial, safety, and compliance of your location.

BENEFITS & PAY:

• Annual salary of $55,000 - $60,000
• Quarterly bonus incentives
• Health, dental and vision insurance plans
• 401(k) with 4% match
• Company-paid Life insurance
• 15 days of PTO
• 6 Company paid holidays

Duties and Responsibilities:

• Metrics & Financials: Monthly tracking of KPIs, Clinic Budgets and Team Performance.
• Community Engagement: Establish strong connections with families, providing education and guidance throughout the onboarding journey.
• Team Leadership: Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence.
• Conduct Performance Evaluation, Corrective Actions and Development Plans.
• Plan Monthly Schedules including Saturdays
• Plan Monthly and quarterly events for clients and employees
• Clinical Outcomes: Partner with your Clinical Director & Department Leaders on Operations Quality.
• Performs other related duties as assigned by Clinical Director, and Executive Team.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications listed below are representative of the minimum knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience

• At least 4-6 years of people management experience leading a large team of professionals across multiple sites and /or district management.
• Bachelors or Masters degree preferred or considerable people management experience required.
• High EQ - we work with kids with developmental delays and their families.
• Strong and professional communication style among Department Leaders.
• An Impact Player who will give an amazing experience to all teammates & families! Someone who is never afraid to run to the fire and save the day!

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Attendance at a variety of work sites is required. This position must have reliable transportation and be willing and able to travel between different job sites in the assigned region which may include distances of greater than three hours of travel.

WORK AUTHORIZATION/SECURITY CLEARANCE:

Must have a valid residency identification and clearance to work in this location/country.

AAP/EEO Statement

Early Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 0 Yearly Salary

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