Home and Community Program Manager

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Job description

Description: Home & Community Manager, Autism Service Program

We are looking for talented, professionals to join our growing team!

Who we are :

Brighter,Stronger Foundation is a leading behavioral health, and autism service provider offering an array of outpatient and community services to individuals across the state of Maryland. We are committed to innovative solutions and new models of care to meet the needs of individuals, their families, and community partner organizations.

Brighter,Stronger Foundation can promise you an environment that not only encourages your best, but also rewards it! We offer plenty of opportunities to grow. We have been a leader and trail blazer in the behavioral health industry for over a decade.

Our culture:

At BSF, our success is powered by our people. Our culture is what makes BSF a fun and rewarding place to work. We champion diversity and we are always seeking new ways to serve our community. We are a community of excellence.Providing quality care is the cornerstone of our organization.

Position Summary:

Brighter,Stronger Foundation is looking for mental health therapists to provide quality, individualized treatment to our growing clientele .

What you'll do:

Department Operations Management

• Oversee daily department operations, including facilities, transportation, budgeting, staff management, and HR liaison.
• Ensure quality service delivery and program compliance with policies and regulations (COMAR, CARF).
• Provide onsite coverage and participate in 24-hour on-call rotation.
• Manage client service delivery at all locations and facilitate interest meetings.

Program Services & Stakeholder Engagement

• Deliver excellent client and staff support.
• Develop partnerships with stakeholders and community collaborators to promote program growth.
• Serve on the BSF Emergency Response Team.

Recruitment & Staffing

• Conduct interviews, recommend hires, and manage staff onboarding.
• Oversee employee performance, disciplinary actions, and resolve complaints.
• Act as a liaison for the Internship/Volunteer programs.

Staff Performance Management

• Assign duties, monitor quality of work, and ensure compliance with policies.
• Provide guidance, training, and support to staff.
• Manage performance reviews, ensure staff accountability, and foster a positive work environment.
• Promote staff growth in leadership and clinical excellence.
• Ensure compliance with workflows and recommend efficiency improvements.
• Provide cross-departmental support in emergencies and staff turnover.

What We Offer?

• Direct Admin Support: Dedicated Care Coordination team to complete consultations, match you with clients that fit your expertise.Dedicated admin team handling client coordination, benefits verification,billing,support services and more!
• Flexible hours: Build and set a schedule that works for you. Telehealth, In-home,Office Setting or a combination!
• Highly Competitive Compensation Options & Bi-weekly & On-Demand Pay:
• Health Benefits & Retirement Options: We offer 401-K match and health insurance for all W2 employees (full-time and part-time)
• Access to training and support: We provide free and low cost training to our clinical team. You will also have access to all our training resources.
• Technology: We offer an easy, user-friendly platform!
• Office Space & Resources: We offer beautiful, fully furnished therapy offices and resource rooms. Technology to ensure you are efficient and effective!

ADDITIONAL INFORMATION:

Clean driving record with no more than 2 points. Must have a satisfactory CJIS report.

Requirements:

EDUCATION AND EXPERIENCE AND NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES:

• Bachelor's Degree in Counseling, Social Work, Education, or a related field of study with five (5) years of related experience Or
• Masters Degree in Counseling, Social Work, Education, or a related field of study with five (3) years of related experience
• At least two (2) years' experience working in a Behavioral Health Care environment.
• Strong interpersonal communication skills with the ability to actively listen.
• Excellent verbal and written communication skills
• Self-motivated with strong organizational/prioritization skills and ability to multi-task with keen attention to detail
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Solid relationship building capabilities with a positive and compassionate attitude.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative collaborator
• Ability to work independently and as a member of various teams and committees.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• Must have knowledge of Internet and Google Suite
• Must be able to be trained in Electronic Medical Record software.
• Experience with Learning Management Systems is a plus.

Compensation details: 0 Yearly Salary

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