Software Support Engineer I

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Job description

Software Support Engineer I

Job ID: req4110
Employee Type: exempt full-time
Division: Bioinformatics and Computational Science
Facility: Frederick: Ft Detrick
Location: PO Box B, Frederick, MD 21702 USA

The Frederick National Laboratory is a Federally Funded Research and Development Center (FFRDC) sponsored by the National Cancer Institute (NCI) and operated by Leidos Biomedical Research, Inc. The lab addresses some of the most urgent and intractable problems in the biomedical sciences in cancer and AIDS, drug development and first-in-human clinical trials, applications of nanotechnology in medicine, and rapid response to emerging threats of infectious diseases.

Accountability, Compassion, Collaboration, Dedication, Integrity and Versatility; it's the FNL way.

PROGRAM DESCRIPTION

The Frederick National Laboratory is dedicated to improving human health through the discovery and innovation in the biomedical sciences, focusing on cancer, AIDS and emerging infectious diseases.

The Bioinformatics and Computational Science (BACS) Directorate works collaboratively and helps to fulfill the mission of Frederick National Laboratory in the areas of bioinformatics and computational science by developing and applying world-leading computing technologies to basic and applied biomedical research challenges, data science, supporting critical operations, developing and delivering national data resources, and utilizing leading-edge software.

The Advanced Biomedical and Computational Science (ABCS) group is a part of BACS and serves as a hub of translational scientists with expertise in machine learning applied to the interpretation of 2D and 3D biomedical images, clinical and genomics integration, computational chemistry, protein modeling, bioinformatic analysis of omics data, and other applications of computational and data science. ABCS develops state-of-the-art technologies in large-scale data modeling, analysis, and integration and supports the scientific research at the Frederick National Lab by helping translate scientific questions to technical solutions for cancer and biomedical research.

KEY ROLES/RESPONSIBILITIES

• Serve as a liaison between between software development teams and IT support
• Work with technical and scientific staff to gather and document infrastructure requirements
• Work directly with IT infrastructure support via ticket helpdesk and other methods
• Assist in monitoring web applications, track and report issues
• Assist in managing various COTS software (i.e. Globus, Jenkins)
• Develop Standard Operating Procedures (SOP)
• Report tasks status regularly to management
• Other duties as required

BASIS QUALIFICATIONS

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

• Possession of Bachelor's degree from an accredited college/university according to the Council for Higher Education Accreditation (CHEA) or four (4) years relevant experience in lieu of degree. Foreign degrees must be evaluated for U.S. equivalency
• Excellent written and verbal communication skills
• Experience with the Unix/Linux environment related to web application hosting
• Knowledge of software development, application architectures and framework environments
• Knowledge of relational databases, such as Oracle, MySQL
• Demonstrated ability to learn and apply new technologies according to the changing needs of the project and organization
• Ability to self-direct with little or abstract day-to-day instruction
• Ability to obtain and maintain a security clearance

PREFERRED QUALIFICATIONS

Candidates with these desired skills will be given preferential consideration:

• A thorough understanding of IT infrastructure (Apache, security certs, log analysis, )
• Knowledge in open-source libraries (i.e. Laravel, Bootstrap, jQuery)
• Knowledge of Section 508 accessibility and compliance requirements
• Familiarity with DevOps practices

Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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